Fleet Maintenance Director

Director, Fleet Maintenance

Compensation:
Competitive Base Salary + Bonus + Comprehensive Benefits

Industry: Transportation | Fleet Operations | Heavy-Duty Equipment

Leadership Scope:
Team of 10 (2 Direct Reports)

Fleet Responsibility:
Approximately 500 Heavy-Duty Leased & Rental Units Across 26 States

Travel:
Multi-State Travel as Needed

Growth Opportunity:
Position Expected to Expand into a Senior Director-Level Role

About The Opportunity

Our client is seeking an experienced Director, Fleet Maintenance to lead the maintenance strategy and execution for a rapidly growing fleet of approximately 500 heavy-duty leased and rental units operating across 26 states
.

This executive leadership role is responsible for the overall mechanical health, uptime, preventative maintenance strategy, regulatory compliance, vendor management, breakdown operations, and mobile technician performance across the fleet.

This is a hands-on operational leadership position requiring extensive heavy-duty fleet maintenance experience. The ideal candidate brings credibility with technicians, vendors, and customers while building scalable maintenance programs, improving operational efficiency, and supporting aggressive fleet growth.

As the fleet expands, this role is expected to grow into a Senior Director-level leadership position
.

What You ll Do Fleet Maintenance & Preventative Maintenance

• Design, implement, and continuously improve enterprise preventative maintenance (PM) programs
• Establish PM intervals, inspection standards, service schedules, and maintenance strategies by equipment type and utilization
• Drive PM compliance across all markets while ensuring services are completed accurately and on schedule
• Develop repair-versus-replace guidelines and establish equipment condition standards
• Reduce unscheduled breakdowns by identifying recurring equipment failures and implementing corrective actions
• Maintain complete maintenance histories, service documentation, warranties, inspections, and repair records for every fleet asset

Compliance & Safety

• Ensure compliance with federal, state, environmental, emissions, and equipment regulations across multiple states
• Maintain audit-ready documentation for inspections, repairs, maintenance, and compliance activities
• Develop and enforce technician and vendor safety standards, including lockout/tagout procedures and safe mobile service practices
• Monitor compliance metrics proactively while implementing corrective action plans when needed

Vendor Management

• Build and manage a national network of third-party maintenance vendors supporting existing and future markets
• Source, evaluate, negotiate, onboard, and manage vendor relationships
• Negotiate pricing, labor rates, contracts, response times, and service-level agreements (SLAs)
• Develop vendor scorecards measuring quality, turnaround time, responsiveness, pricing, and repair accuracy
• Hold vendors accountable through performance reviews while replacing underperforming providers when necessary
• Determine the optimal balance between third-party vendors and internal technician coverage using operational and financial data

Breakdown Operations & Call Center Leadership

• Oversee the Breakdown / Call Center operation through the Manager of Breakdown Operations
• Establish performance expectations for call response, dispatch, customer communication, and equipment return-to-service times
• Ensure every breakdown is documented, investigated, and resolved appropriately
• Develop scalable after-hours support and escalation procedures supporting nationwide operations

Mobile Technician Operations

• Lead the mobile technician organization through the Manager of Mobile Technicians
• Develop territory assignments, technician coverage models, scheduling, truck stocking, tooling standards, and service readiness
• Monitor technician productivity, first-time fix rates, and utilization metrics
• Recruit, onboard, train, and develop mobile technicians as the fleet continues to grow
• Evaluate expansion opportunities for additional in-house technician coverage based on cost, response time, and fleet demand

Data Analytics & Operational Excellence

• Develop and monitor maintenance KPIs including:
• Preventative Maintenance Compliance
• Breakdown Frequency
• Mean Time to Repair (MTTR)
• First-Time Fix Rate
• Repeat Repairs
• Warranty Recovery
• Technician Productivity
• Vendor Performance
• Build dashboards and executive reporting to provide visibility into maintenance performance
• Analyze equipment, component, and technician data to improve maintenance strategy and operational efficiency
• Standardize maintenance workflows, documentation, and SOPs that support rapid organizational growth
• Partner with Fleet Operations to monitor maintenance costs, billback opportunities, fleet lifecycle decisions, and overall equipment performance

Team Leadership

• Lead a maintenance organization of 10 employees through two direct-report managers:
• Manager, Breakdown / Call Center (5 Team Members)
• Manager, Mobile Technicians (3 Technicians)
• Establish clear goals, accountability, and performance…