Call Center Supervisor & Coach — Quality & Growth
Job in
Gainesville, Hall County, Georgia, 30501, USA
Listed on 2026-08-22
Listing for:
ProCare Rx
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Pro Care Rx in Georgia is seeking an experienced call center supervisor to lead and mentor a team responsible for handling plan inquiries and ensuring high service levels. The role requires coaching, training, and ongoing performance feedback to agents while maintaining compliance with client standards.
Responsibilities include monitoring schedules, evaluating call quality, and driving continuous improvement initiatives.
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