Nurse Navigator RN - Georgia Heart Institute GHI - Heart Failure

Job Category: Nursing - Registered Nurse

Work Shift/

Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

In collaboration with the hospital administrators, medical staff and Healthcare professionals, this position coordinates care and services for heart failure patients across their treatment continuum, and provides psychosocial support, lifestyle modification education to the patient and their families. This is a liaison position requiring clinical experience, self direction, attention to detail and patient follow‑up. The ability to communicate effectively with patients, families, Physicians, staff and the public is an essential component of this position.

In conjunction with Physicians and other Healthcare professionals, the Heart Failure Nurse Navigator is responsible for, but not limited to, facilitating interactions between patients and their Physicians, providing logistical support, securing referrals, and assisting with financial and insurance issues.

• Licensure or other certifications: Current licensure as a RN in the State of GA;
  Heart Failure Certification (CHFN) preferred or certification obtained within two (2) years from date of hire.

• Educational Requirements: Bachelors in Nursing.

• Minimum Experience: Minimum of five (5) years in the practice of professional Nursing in an adult acute care clinical setting, or a minimum of five (5) years in community health, or minimum of two (2) years in a heart failure designated unit required.

• Other:

• Preferred Licensure or other certifications:

• Preferred
  
  Educational Requirements:

• Preferred Experience:
  
  Successful experience in a management, supervisory, teaching or comparable position.

• Other:

• Ability to plan, organize, direct and evaluate activities related to patient care, including assessment, problem‑solving, collaboration, verbal, non‑verbal, and written communication skills, and teaching abilities

• Excellent communication and writing skills; excellent interpersonal skills; ability to work effectively in a team

• Basic computer skills

• Familiar with community resources and hospital processes, structure and function

• Current knowledge about Heart Failure, Diabetes, COPD disease processes, treatments, therapy, diagnostics, and new technology. Seeks and participates in formal and non‑formal educational opportunities to remain current and expand knowledge base

• Works together with Healthcare providers to assist in the delivery of quality, cost effective patient care by reducing the time from diagnosis to treatment, improving patient satisfaction, improving patient outcomes by reducing readmissions and mortality.

• Screen inpatient reports for heart failure patients and engage providers on potential HF education and care opportunities for identified patients.

• Make patient contact and confirm patient awareness /understanding of their diagnosis and the Physician(s) treatment plan, including but not limited to the following: tests, procedures, surgeries, medications.

• Guide patients through the health care system by assisting with scheduling appointments, facilitating interaction and communication with Healthcare Staff and providers, and by making appropriate referrals and recommendations for patients across the continuum of care to meet their needs from diagnosis to end of life issues.

• Provide education and support through IP visits and 30‑day post hospitalization follow‑up communication.

• Track interventions and outcomes through the development, implementation, and evaluation of clinical practice guidelines to identify known or potential patient care problems.

• Identify and develop relationships with healthcare professionals involved in the care of heart failure patients (i.e., Physicians, APPs, Nurses, Social Work/Case Management staff, THC and other Cardiology Office staff, Home Health staff, SAR staff); provide educational opportunities to promote a better understanding of the patient navigator's role and to encourage…