Wealth Management & Trust Associate

Job Details

Job Location:

Gainesville Downtown Branch - Gainesville, TX 76240
Position Type:
Full Time
Job Category:
Banking

First State Bank’s mission is to treat the community as our home, customers as our neighbors, employees as our family, and by so doing, create value for our shareholders. Our Core Values are Genuinely Care, Trust, Relentless Improvement and Accountability. All FSB employees perform their daily job responsibilities following these guiding principles in all aspects.

This position provides excellent customer service to our internal and external customers and is able to assist Wealth Management & Trust Team as assigned to ensure effective Trust functions of the bank.

• Provides implementation, servicing, and technical support for investment and insurance products.
• Work directly with clients on service questions and interface with vendors.
• Resourceful and uses company reference materials and contacts fluidly.
• Assist advisor in scheduling meetings by contacting clients and coordinating calendars.
• Ensure proper documentation of activities, tasks, transactions, correspondence, etc.
• Provides administrative support and promptly notifies the advisor of issues needing immediate resolution.
• Adhere to professional practices/ standards and internal processes and controls as outlined in the Policy & Procedures manual.
• Foster and support client relationships.
• Maintain files, both paper and electronic, in accordance with company and industry standards.
• Review all account documentation before it is presented for approval.

• Must be customer service oriented and possess good interpersonal, oral, and written communication skills; spelling and grammar skills; good math, and analytical skills; strong research, analysis, and organizational skills.
• Must be coachable, have a professional demeanor, and an ability to manage conflicting priorities.
• Values work life, enjoys learning, and has the aptitude to learn new things quickly.
• This person is accurate, tenacious when it comes to follow through, and detail oriented.
• Must be able to work independently, but willing to cross-train with team members and pitch in wherever needed to help get things done.
• Possesses organizational skills.
• Self‑motivated, proactive, and exhibits a can‑do attitude.

• Prior client service experience and working directly with clients.
• Excellent verbal and written communication skills.
• Strong proficiency in Microsoft Office Suite – particularly Excel, Word, and Outlook.
• Strong computer aptitude: ability to learn new systems quickly.
• Experience with CRM/Database and financial systems is a plus.
• Professional dress, Monday-Friday in office.

Other duties as assigned. This job description is subject to change at any time.