TJJD - Clerk II; GNS

Agency Information: We are committed to transforming lives and building safer communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community. We strive for excellence through continuous growth, thoughtful decision making, and mission driven collaboration, supporting one another while embracing challenges that lead to meaningful, long-term impact.

Job Description: Performs complex (journey-level) clerical work in areas such as bookkeeping, inventory control, statistics, employment, human resources, purchasing, mail processing, or accounting. Work involves compiling and tabulating data, entering data into automated systems, checking documents for accuracy, transporting documents and/or stock and inventory, maintaining files, and assisting staff and the public in completing forms/documents. May train others. Works under general supervision with limited latitude for the use of initiative and independent judgment.

May be required to work more than 40 hours per work week.

• Answers and routes incoming phone calls, takes messages, greets and directs visitors to the appropriate staff.
• Coordinates and schedules appointments as needed.
• Prepares, reviews, and proofs correspondence, reports, purchase/work orders, summaries, manuals, brochures, vouchers, journals, records, and other related forms.
• Reviews completed forms for signatures and proper entries.
• Answers inquiries regarding policies and procedures, assists the public and staff in filling out forms, and provides information to the public by mail or phone.
• Maintains files, materials, reports, and supplies.
• Opens and distributes incoming mail, prepares mail-outs, processes outgoing mail, and maintains records on postage, registered mail, and packages.
• Performs data entry, editing, maintenance, verification, retrieval, and inquiry searches.
• Collects, monitors, and maintains informational/statistical data in manual or automated systems.
• Tracks and monitors requests, requisitions, work orders, etc., and takes appropriate follow‑up action.
• May arrange scheduling, transfer, and display of surplus property.
• May pick up and deliver documents, supplies, equipment, or materials.
• May assist in conducting physical inventory of stock, supplies, equipment, or fixed assets.
• Performs a variety of related duties not listed, to be determined and assigned as needed.
• Performs all duties in compliance with agency safety policies and procedures.

• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested time frames.

• Experience in secretarial, clerical, or general office work in a field relevant to the assignment.
• This position is subject to mandatory pre‑employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency.

• Knowledge of office procedures.
• Knowledge or ability to acquire knowledge of state/agency administrative, financial, purchasing, or warehousing policies and procedures.
• Knowledge of spelling, punctuation, grammar, and arithmetic.
• Knowledge of business or program terminology, methods, and procedures.
• Knowledge of records management techniques and procedures.
• Skill in use of a personal computer, applicable software, and other standard office equipment.
• Skill in answering phones and greeting visitors.
• Ability to prepare and maintain records, files, and reports.
• Ability to transfer stock, supplies, and/or equipment from one location to another.
• Ability to make arithmetic computations.
• Ability to perform data entry functions.
• Ability to type with appropriate speed and accuracy for assignments.
• Ability to maintain strict confidentiality with sensitive material.
• Ability to prioritize and manage multiple tasks.
• Ability to plan, organize, and coordinate work assignments and meet deadlines.
• Ability to identify errors and…