Graduation and Completion Manager

Subject to criminal background check. Resume, cover letter, and unofficial transcript are required in addition to application. Salary is $62,084. This position is located on the Gainesville campus
North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

Posting Number 9002131

Title Graduation and Completion Manager

Position Type Full-Time

Department Registrar

This position manages college-wide graduation, credential attainment, and completion outreach initiatives designed to increase credential completion and support institutional attainment goals. Oversees graduation processing, proactive identification and outreach to students who have completed or are near completion of credentials, automatic awarding, reverse transfer, degree audit processes, commencement ceremonies, and related state and federal reporting.

Responsibilities and Duties:

• Provides support to students, faculty and staff regarding graduation, degree requirements, course substitutions, degree verifications, transfer credit, registration changes, withdrawals, and other Registrar’s Office functions by interpreting college policies, reviewing student records, resolving issues, and coordinating with other departments as needed.
• Manages the graduation application and credential-awarding process by reviewing degree audits and student academic records, confirming completion of degree and certificate requirements, processing eligible awards, and coordinating resolution of graduation deficiencies or exceptions with appropriate instructional and student service areas.
• Manages diploma and digital credential processes by maintaining accurate graduate information, coordinating credential orders, resolving student and Parchment issues, and ensuring credentials are released accurately and timely.
• Develops and manages student communications related to graduation applications, eligibility, commencement ceremonies, credentials, and other graduation requirements.
• Prepares, reviews, and supports certification of required graduation and degree reports, including Texas Higher Education Coordinating Board graduation reports (CBM
  009 and CBM
  00M) and National Student Clearinghouse degree reporting, by validating graduate data, researching errors, correcting student records, and ensuring accurate and timely submission.
• Manages reverse transfer initiatives, including the evaluation and input of transfer credit into the student information system. Research course descriptions, institutional accreditation status, and other transfer resources to aid in the determination of course transferability and equivalency.
• Plans and manages college commencement ceremonies by developing operational timelines, coordinating staffing and departmental responsibilities, managing vendors and purchases, overseeing ceremony logistics, and ensuring events meet institutional expectations and provide a positive experience for graduates and guests.
• Administers and maintains institutional advising trees in the student information system, which serve as the college’s official degree audit, by implementing catalog curriculum requirements, testing programming, resolving system and accuracy issues, and making necessary revisions to support accurate advising and graduation evaluation.
• Develops and manages proactive credential attainment and completion initiatives by analyzing student academic records and completion data, identifying students who have completed or…