Enrollment Guide

The Student Affairs Enrollment Guide will assist current and prospective students, parents, faculty, and staff in regards to all areas of enrollment affairs. The Student Affairs Enrollment Guide will answer questions in the areas of Admissions, Financial Aid, Registration, and Student Affairs questions from all levels of media, not limited to email, text, chat, phone, and in person. The Student Affairs Enrollment Guide will be expected to quickly and efficiently determine the needs and give holistic responses in regards to the enrollment process.

ACE/Allied Health Enrollment Guide answer questions in the areas of Admissions, Financial Aid, Registration, and Adult and Continuing Education questions from all levels of media, not limited to email, text, chat, phone, and in person. The Mane Stop Enrollment Guide is expected to quickly and efficiently determine the needs and give holistic responses in regards to the enrollment process.

Responsibilities and Duties:

* Provide the highest quality customer service to all who visit the Mane Stop.

* Accept and process all documents required for enrollment.

* Accept and process payments.

* Accept and process all documents required for Financial Aid.

* Communicate effectively in an oral and written fashion.

* Responsible for responding to student inquiries through email, text, chat, and in person.

* Process schedule additions and changes.

* Admit and assist in registration processes.

* Other duties as assigned. Responsibilities and duties may change based on the needs of the department and the institution.