IT Specialist - Administrative Computing

IT Specialist - Administrative Computing

Subject to criminal background check. Resume, cover letter, and unofficial transcripts are required in addition to application. Salary is $39,409. Based on the Gainesville Campus. Three positions will be filled from this posting.
North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

Posting Number

9002090

Title

IT Specialist - Administrative Computing

Position Type

Full-Time

Department

Information Services

Job Summary

The purpose of this position is to be closely involved in the design, implementation, maintenance and support of administrative computer systems. Primary responsibilities are application development, database maintenance, and integration of data between systems, web development for software applications and user training and support. Serve as a liaison between departments and vendor support.

Responsibilities and Duties:

• Support for CRM users – troubleshooting discrepancies between CRM and SIS, task flows and automation
• Learn various application systems to provide operating system and application system support for all college personnel
• Support integration of information processes between software systems
• Write scripts, queries, stored procedures and ad hoc reports
• Create faculty user accounts
• Assist end users (faculty, staff, and students) to resolve issues such as logins, passwords, email, and access to specific functionalities/applications
• Provide user training for operating system and application systems
• Provide documentation for NCTC specific procedures
• Test application systems and communicate with application support to resolve system issues
• Other duties as assigned. Responsibilities and duties may change based on the needs of the department and institution.

Required Education

• Associates Degree in Information Technology or related field required
• Bachelor’s degree preferred

Required Skills & Abilities

• Strong analytical skills
• Strong attention to detail
• Strong organizational skills and the ability to multi-task
• Strong customer service and communication skills
• Critical thinking
• Technical Knowledge

Required Experience

Two (2) years experience application development, multi-server environments, database administration, or related experience.

Gainesville Campus

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
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  • Chamber of Commerce
  • Work in Texas
  • Texas Association of Black Personnel in Higher Education
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  • Handshake
  • Inside Higher Ed
  • TheCNM.org
  • Denton Record Chronicle
  • The Chronicle of Higher Education
  • Cooke County Sports Talk
  • Texas Community College Teachers Association
  • Southwest Association of College and University Housing Officers
  • A Recent Recruiting Event or Job Fair
• North Central Texas College provides a referral program to our employees. If an NCTC employee referred you to this position, please provide their FULL NAME below.

  (Open Ended Question)

Required Documents

• Resume
• Cover Letter
• Unofficial Transcript

Optional Documents

• Certificate