Customer Service Representative I

LHH is actively seeking a Customer Service Professional for one of our top clients in Gainesville, TX! This will be a contract to hire opportunity with our client and will report onsite to their office in Gainesville!

• High school diploma or equivalent required.
• Associate degree in Business, a related field, or equivalent education preferred.
• Candidates with a high school diploma must have at least two (2) years of experience in a customer-facing role or demonstrate a proven ability to work effectively with customers.
• Candidates with an associate degree must have at least one (1) year of experience in a customer-facing role or demonstrate a proven ability to work effectively with customers.
• Proficiency in operating standard office computers and equipment.
• Basic working knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, Project, and other standard office software.
• Strong written and verbal communication skills, with the ability to clearly communicate information in English.
• Ability to read, understand, and review written communications.
• Ability to create professional written communications and operate required office equipment.
• Willingness and ability to work extended hours as needed.

• Innovative & Curious - Brings new ideas, asks questions, and looks for ways to improve.
• Collaborative & Inclusive - Works effectively with others and values diverse perspectives.
• Committed to Safety - Makes safety a priority in every aspect of the work.
• Trustworthy - Acts with integrity, accountability, and professionalism.
• Results Focused - Takes ownership and consistently works toward achieving goals.
• Driven to Excellence - Strives for high-quality work and continuous improvement.
• Powered by Teamwork - Contributes to a positive team environment and supports the success of others.

Pay Details: $18.00 to $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

• medical
• dental
• vision
• life insurance
• short-term disability
• additional voluntary benefits
• EAP program
• commuter benefits
• a 401K plan

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.