Concierge PT

Job Details

Job Location:

Harpers Station of Gainesville - Gainesville, VA 20155, Salary Range: $17.00 - $18.00 Hourly,

Summary:

Enhances and improves the SRIM experience for our residents, families, and visitors, promotes the core value of the Golden Rule, answers the telephone courteously, and executes routine clerical work by performing the following duties.

• Speaks to and interacts with residents, families, and visitors while showing empathy, kindness, compassion, and respect. *
• Answers phone with a welcoming and inviting attitude, and always responds courteously.
• Assists in scheduling new hires for review and completion of new hire paperwork. *
• Assists the Business Office Manager when needed. *
• Receives and routes incoming and outgoing mail when needed. *
• Types all correspondence as requested. *
• Responds promptly and courteously to resident's request for assistance including phone calls and requests from family members and visitors. *
• Greets families and visitors, ascertains the nature of their business and introduces to the appropriate department head.*
• Answers questions to prospects regarding the community in the absence of the Sales Director.*
• Communicates effectively in a language that each resident is capable of understanding.*
• Ensures residents and/or responsible parties sign residents out when they leave the community.*
• Follows written and verbal instructions.*
• Practices good body mechanics and safe working habits.*
• Observes and reports safety hazards immediately to supervisor.*