Billing Representative
Listed on 2026-06-18
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Technical Support
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as an Billing Representative! We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Job LocationGainesville, VA
SummaryAs a Billing Representative you will be responsible for efficiently process a high volume of customer invoices and ensure that each individual client’s database and folder is updated.
What You’ll Do- Generate Customer Invoices:
- Works with customer work orders for customers with Time & Material service agreements and customers with standard extended warranty and maintenance plans.
- Transition billing details to MASterMind or other invoicing software as required to generate invoice in compliance with customer requirements.
- Follow written documentation and guides to properly price work performed in customer invoices.
- Processing Vendor Partner Invoices:
- Review contractor invoices to validate time on site, work performed, and compliance with labor, equipment, and travel pricing requirements.
- Validate other expenses listed, such as travel, lifts, multiple technicians which require approval and documentation.
- Communicate with contractors to review invoices in detail, issue short-pay notifications for unapproved invoice details, and validate work performed.
- Intradepartmental Coordination:
- Work with Service Department teams to validate approval of non-standard job costs, such as costs exceeding customer standing approval, multiple technician service calls, travel, and other pricing variations as required by team documentation.
- HS diploma or equivalent - required.
- 3 - 4 years of experience with Data Entry, Invoice Processing, Accounts Payable and Accounts Receivable.
- Computer Proficiency
- Microsoft Office. - Time Management
- Ability to handle high volume invoices and process efficiently. - Customer Skills
- Communicate with internal and external customers. - Attention to Detail
- Review the invoice details and coordinate with departments to provide accurate invoicing.
- Competitive compensation with incentive eligibility
- Medical, dental, and vision coverage
- HSA/FSA programs
- Company paid life and AD&D insurance.
- Company paid short- and long-term disability.
- Voluntary benefit products
- 401k retirement savings plan after just 60 days
- 7 Company Holidays, plus 2 Floating holidays of your choice
- Paid Time Off
- Tuition reimbursement
- Employee Assistance Program (EAP)
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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