Data Center Training and Drills Program Manager

Data Center Training and Drills Program Manager

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Training and Drills Program Manager to join our team and drive our relationships with hyperscale clients to new heights.

The Data Center Training and Drills Program Manager is responsible for designing, implementing, and managing comprehensive training programs for data center staff. This role ensures that all team members are equipped with the necessary knowledge and skills to perform their duties efficiently and safely, adhering to company policies and industry standards.

Their duties include speaking with department heads and personnel to determine training needs, implementing training programs into company procedures and reviewing data from previous training programs to determine their success in helping employees develop the necessary critical facilities skill sets.

Please note:
Limited Travel May Be Required

Essential Duties and Responsibilities:

• Manage the training curriculum within the Operations organization.
• Administer training curriculum assignment, participation, and scheduling.
• Develop training standards and qualification requirements for various roles in the department.
• Administration of Learning Management System (LMS).
• Develop, coordinate, and implement drills for the operations teams.
• Develop various defined reports to executive leadership for training compliance.
• Manage onsite training activity scheduling and participation at remote site operations locations.
• In conjunction with department heads, divisional leads, and other subject matter experts, design and develop training programs, materials, and resources based on identified needs.
• Develop training specific templates for courses, reports, and related material.
• Identify training needs by evaluating employee performance and organizational goals.
• Assess training effectiveness and adjust as needed to enhance employee performance and organizational success.
• Coordinate and conduct general training sessions, ensuring effective delivery of content to employees.
• Assess the effectiveness of training programs through feedback, performance metrics, and other evaluation methods.
• Modify training programs as necessary to meet evolving organizational needs and industry trends.
• Manage the budget allocated for training initiatives, ensuring cost-effectiveness.
• Utilize technology for e-learning, virtual training, and other innovative training solutions.
• Stay informed about industry trends and best practices in training and development.
• Maintain accurate records of training activities, attendance, and results.
• Effectively communicate with employees, management, and other stakeholders to promote the value of training initiatives.
• Provide leadership and guidance to department staff, fostering a positive learning culture within the organization.
• Stay updated on emerging technologies in data center management and incorporate them into training programs.

Minimum Qualifications:

• 5 years of progressive, hands-on experience in critical, data center operations, maintenance, and engineering within the data center industry or Military (ex: Navy Nuke, Electrician / Machinist Mate) environment or other relevant experience.
• Candidate must be technically proficient in planning, scheduling, and exhibit excellent organizational skills.
• Candidate must possess strong communication skills, the ability to lead coordination meetings, and actively facilitate progress to achieve scheduled goals.
• Demonstrates and has good people skills, good judgment, and flexibility.
• Strong proficiency in the use of Microsoft Excel, Outlook, PowerPoint, and Word.
• Willingness and desire to achieve all the preferred qualifications below and continue your own professional development.

Preferred Qualifications:

• Demonstrated, working technical knowledge, and understanding of critical data center systems, including HVAC, standby emergency power,…