Business Applications Analyst

• Location 5399 Wellington Branch Dr,Gainesville, VA, 20155,United States

Energize your future by joining our team at Northern Virginia Electric Cooperative (NOVEC)! NOVEC's mission is to create value for its members, employees and communities by providing safe, reliable electricity and quality products at competitive prices.

NOVEC is a locally owned electric distribution system headquartered in Manassas, VA. NOVEC provides reliable electric service to more than 180,000 homes and businesses in Clarke, Fairfax, Fauquier, Loudoun, Prince William and Stafford counties, the City of Manassas Park, and the Town of Clifton. NOVEC's service reliability is the best in the region with a 99.99% average system reliability.

As a leader on the high-tech frontier, NOVEC is using proven, cost-effective technology to improve productivity and reliability, reduce expenses, and increase cybersecurity – a national priority. Today’s technology includes what the industry calls "smart grid", as well as fiber optics, and mobile workforce.

Supports organizational objectives by identifying opportunities to improve business processes through the application and integration of software technology. Supports, maintains, and tests business applications; monitors data integrity; serves as a point of contact for employees and departments using the systems or their data; and translates division information requirements into plans and activities that automate and improve business processes.

Other related duties may be assigned. An individual must be able to perform each essential duty satisfactorily and effectively. Reasonable accommodation may be available to enable individuals with disabilities to perform essential functions.

• Reviews requests for system modifications, process improvements, and reporting needs; recommends solutions that meet documented functionality, interface, and reporting requirements.
• Coordinates and conducts business process reviews to document the current state, identify issues, develop and evaluate solutions, and apply improved processes within software systems.
• Manages application data integrity and understands how application data relates to other corporate systems.
• Develops expertise as a business-application super user and serves as a liaison between business users and IT staff; at the Senior level, serves as a subject-matter expert.
• Prepares, reviews, and maintains end-user and software-system documentation, reference materials, and support resources.
• Conducts or oversees initial system troubleshooting, recommends resolutions to end users, and escalates technical issues to the outsourced IT vendor when appropriate.
• Conducts software orientation workshops and seminars and coordinates employee development, training, and communication needs.
• Configures, updates, and edits system-administration tables to support process requirements, maintain data integrity, and meet user needs.
• Develops business cases for software releases and upgrades.
• Tests software modifications and upgrades and coordinates installation of new releases to end users, ensuring compatibility with corporate applications.
• Maintains effective working relationships and communicates with software end users, department managers, division vice presidents, IT partners, contractors, software vendors, customers, and the public.
• Continually develops professional knowledge of system operations, information-management software, computer science, and evolving technology practices.

We’re open to hiring this position at either of two career levels. The level, title, and starting compensation will be determined based on the successful candidate’s education, relevant experience, skills, and overall…