Retail Experience Lead — Pet Care Key Holder
Job in
Gainesville, Prince William County, Virginia, 22065, USA
Listed on 2026-08-22
Listing for:
PetSmart
Full Time
position Listed on 2026-08-22
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail & Store Manager, Retail Support
Job Description & How to Apply Below
Pet Smart is seeking an Experience Lead (Retail Customer Service Lead) to deliver exceptional pet parent service while upholding the company’s vision and values. This role focuses on loyalty programs, promotions, and interactions across the store to meet targeted results.
The position involves overseeing safety, store cleanliness, merchandising, and engagement among associates, with opportunities for career growth within a values-driven retail environment.
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