Inside Sales Associate

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow

About Helix Traffic Solutions

We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support infrastructure projects, and keep communities moving safely.

About Traffic Safety Supplies

Traffic Safety Supplies is a proud member of the Helix Traffic Solutions network, serving Virginia and Maryland with a comprehensive range of traffic safety equipment, signage, and support services for projects of all sizes.

With a strong focus on quality, reliability, and compliance, Traffic Safety Supplies helps ensure safe, efficient operations across work zones and beyond. Our team is committed to delivering the products, speed, and service our clients need to keep projects on track.

Our services and capabilities include:

• Sales and supply of traffic control equipment, work zone materials, and personal safety gear
• Products that are high-quality, reliable, and fully compliant with safety regulations
• Fast-turn sign manufacturing , including construction, street, regulatory, and warning signs
• All signage produced to MUTCD standards
  , with an emphasis on speed and precision
• Equipment repair services with quick turnaround times to minimize downtime
• Trade-in and consignment options , making it easy to upgrade or manage equipment inventories

Known for being faster than the competition, Traffic Safety Supplies delivers dependable signage and equipment solutions that help keep work zones safe, organized, and efficient.

Why Work with Helix & Traffic Safety Supplies?

We’re a people-first organization with a mission centered on public safety, service, and reliability. When you join Traffic Safety Supplies, you become part of a specialized regional team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. You’ll find:

• A strong culture of safety, quality, and accountability
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with strong regional expertise

What to Expect

Our work is fast-paced, detail-driven, and essential. Every role at Traffic Safety Supplies plays a vital part in keeping projects across Virginia and Maryland safe, compliant, and moving forward. If you’re dependable, quality-focused, and looking for a career with purpose, we’d be proud to have you on our team.

Job Summary:

We are seeking a motivated, customer-focused, and detail-oriented Inside Sales Associate to join our team. This position is responsible for proactively engaging with customers throughout the entire sales cycle by phone, email, and in person. The Inside Sales Associate provides exceptional customer service, develops lasting customer relationships, generates new sales opportunities, and supports the daily operations of the sales team. This role offers the opportunity to grow through product training, team collaboration, and career development.

Key Responsibilities:

• Build and maintain strong relationships with new and existing customers to grow your book of business.
• Generate new sales opportunities.
• Assist customers in the showroom and process orders received by phone, email, and walk‑in traffic.
• Proactively ask customers about their projects to recommend complete solutions, not simply process transactions.
• Actively recommend complementary products to maximize customer satisfaction and sales.
• Generate customer quotes and accurately enter sales orders into the system.
• Follow up on customer quotes, leads, and sales opportunities to increase revenue.
• Research and qualify new leads while identifying opportunities for business growth.
• Drive counter sales by identifying upsell and cross‑sell opportunities.
• Learn and maintain a thorough understanding of company inventory, products, and industry applications.
• Learn products available through vendors that may not be stocked locally and coordinate special orders with Purchasing.
• Educate…