Service Technician

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service, pump, and clean portable restrooms and/or holding tanks. This position is the heart of our business.

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. Lift or push objects between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8‑point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Be flexible in order to meet customer needs when routes need to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Plan strategically for customer needs by discussing portable toilet requirements, so the customer's current and future needs are satisfied.

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non‑commercial).
• Excellent time management, customer service and communication skills.
• Strong problem‑solving and decision‑making skills.

• Sit while driving and stand while servicing products.
• Use hands and fingers to handle, control or feel objects, tools or controls.
• Repeat the same movements.
• See details of objects that are less than a few feet away and also at greater distance.
• Speak clearly so customers can understand.
• Understand the speech of another person.
• Hear sounds and recognize the difference between them.
• Walk up to 30 minutes at a time without exertion.
• Enter and exit equipment by stepping and kneeling.
• Lift up to 40 lbs. from your waist to your shoulders.
• Lift 30 lbs. from the floor to your head.
• Perform crouch and squat positions.
• Push 100 lbs. and pull 100 lbs. horizontally.

• Holiday & Paid Time Off (pro‑rated for Part‑Time employees)
• Medical/Pharmacy
• Dental
• Vision
• Employer‑Paid Short‑Term Disability
• Employer‑Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• Employer‑Paid Employee Assistance Program (EAP)
• Employee Discounts

$19.49 – $26.32 / hour

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job‑related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally‑recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co‑workers.