Accounts Receivable Specialist

The Opportunity

This is more than a traditional accounts receivable position. As an AR Specialist, you will take ownership of the receivables process from payment application through collections and customer account management. You will serve as a key liaison between customers, operations, and finance, helping to resolve issues, improve processes, and support the company’s continued growth.

The ideal candidate is highly organized, proactive, customer-focused, and comfortable managing multiple priorities while maintaining exceptional attention to detail.

• Post, reconcile, and accurately apply customer payments received via ACH, Virtual Credit Cards (VCC), checks, and other payment methods.
• Maintain customer account balances and ensure receivable records remain current and accurate.
• Review customer accounts regularly to identify discrepancies, outstanding balances, or payment issues requiring follow-up.
• Process account adjustments, refunds, credits, and other account maintenance transactions.

• Manage collections activities on past‑due accounts while maintaining professional and positive customer relationships.
• Communicate with customers regarding outstanding balances, payment status, billing concerns, and account inquiries.
• Research and resolve payment discrepancies, short‑payments, unapplied cash, and chargebacks.
• Respond promptly to requests for W‑9 forms, Certificates of Insurance (COIs), account updates, and other customer documentation.

• Generate and distribute monthly customer statements.
• Reconcile customer accounts and identify opportunities to improve billing accuracy.
• Assist with month‑end AR closing activities and reporting requirements.
• Maintain organized records and documentation supporting all AR transactions.

• Maintain customer credit applications and tax‑exempt documentation, including ST‑10 forms.
• Ensure compliance with company policies and accounting procedures.
• Identify process inefficiencies and contribute ideas to improve workflows, accuracy, and collection performance.
• Support special projects and finance initiatives as the company continues to grow.

• Experience using Quick Books in an accounting or accounts receivable environment.
• Prior accounts receivable, billing, or accounting experience.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time‑management skills.
• Strong written and verbal communication abilities.
• Professional and customer‑focused approach to collections and account management.
• Ability to prioritize competing deadlines and work independently.

• 1–3 years of Accounts Receivable or general accounting experience.
• Proficiency with Microsoft Excel, including sorting, filtering, and basic formulas.
• Experience handling high‑volume transactions and customer accounts.
• Familiarity with credit applications, tax‑exempt documentation, and dispute resolution.

• Maintain accurate customer accounts and payment records.
• Help reduce aging receivables and improve collection performance.
• Deliver responsive, professional service to both internal and external customers.
• Contribute to stronger financial controls and operational efficiency.
• Become a trusted member of a growing finance team with opportunities for continued development.

• On‑site position based in Gaithersburg, Maryland.
• Monday–Friday schedule with standard business hours.
• Collaborative, team‑oriented office environment.
• Fast‑paced setting that values accountability, responsiveness, and initiative.

• Competitive hourly compensation: $23.00–$27.00 per hour.
• 401(k) with company match.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Paid time off and company holidays.
• Opportunities for professional growth and advancement.