Administrative Assistant II; OMHC-Gaithersburg, Day Shift

Responsibilities

• Maintain client medical records in good order; file client information; process client and other administrative paperwork
• Assist with maintenance of OMHC electronic health records
• Maintain clinic facilities for optimal and secure functioning
• Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre‑authorization requests, and delivered medications
• Provide backup assistance to Intake and other administrative staff as warranted
• Complete insurance authorizations and eligibility checks
• All other duties as assigned to ensure successful operation of OMHC and/or addictions services

• Receive clinic clients
• Collect client co‑payments
• Receive and route telephone calls
• Schedule client follow‑up appointments
• Maintain client medical records in good order; file client information; process client and other administrative paperwork
• Assist with maintenance of OMHC electronic health records
• Maintain clinic facilities for optimal and secure functioning
• Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre‑authorization requests, and delivered medications
• Provide backup assistance to Intake and other administrative staff as warranted
• Complete insurance authorizations and eligibility checks
• All other duties as assigned to ensure successful operation of OMHC and/or addictions services

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental, and vision benefits for benefit‑eligible positions
• 403(b) retirement match
• Generous paid‑time‑off for benefit‑eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program

This position has a pay range of $20.60/hr minimum to $22.28/hr maximum.

• High school diploma; an Associate’s Degree in business administration or a related field is preferred
• Work requires 1-2 years of progressively more responsible administrative experience
• Prior experience in a health care setting is preferred, but not required
• Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential
• Demonstrated attention to detail and ability to work quickly and efficiently
• Ability to multi‑task in a high volume, extremely fast‑paced health care business environment; demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the clinic

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!