Police Services Aide

PLEASE READ THIS ENTIRE ANNOUNCEMENT CAREFULLY
BEFORE SUBMITTING YOUR APPLICATION

Applications are being accepted for part‑time Police Services Aides to support Police Department operations, functions, programs, and activities. This is a civilian position within the Police Department. You must be at least 18 years of age to apply. This position will work a regularly scheduled shift on weekday evenings (4 to 9 p.m.) and weekends (8 a.m. to 3 p.m. or 3 p.m. to 9 p.m.) and may substitute as needed for full‑time or part‑time staff who are unavailable to work their assigned shift (any weekday between 8 a.m. and 4 p.m., any weeknight from 4 p.m. to 9 p.m., and/or any weekend shift from 8 a.m. to 3 p.m., or 3 p.m. to 9 p.m.).

Scheduled hours are subject to change depending on Department operational needs. Availability to substitute on holidays is expected with the exception of Thanksgiving Day, Christmas Day, and New Year's Day.

• Respond to requests/inquiries of customers who walk in/call in to the Police Department seeking emergency and routine information and assistance.
• Perform data entry tasks as directed/assigned.
• Maintain records and files containing parking tickets, traffic citations, and other police related information.
• Assist with radio communication involving police situations.
• Receive and process payments for parking and traffic violations.
• Process requests for copies of reports and other information.
• Conduct research and prepare reports on department‑related matters/issues or work on special projects as directed.
• Perform routine office assistance tasks such as typing, filing, copying, faxing, and scanning when requested.

Key responsibilities are highlighted above;  to view the classification description for the Police Services Aide position.

• High school diploma or equivalent (GED).
• Demonstrated strong computer skills and experience with Microsoft 365 applications.
• Previous responsible administrative support/clerical experience and ability to accurately process a considerable volume of detailed statistical and record work.
• Excellent verbal and written communication and interpersonal skills.
• Ability to understand, follow, and carry out oral and written instructions.
• Ability to operate standard office equipment and a multi‑line telephone.
• Ability to maintain confidentiality of sensitive information.
• Or any acceptable equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities to satisfactorily perform job duties and responsibilities.

To be considered for this position, interested applicants must complete and submit an online employment application.

This position will remain open until filled; applications will be reviewed as they are received. Recruitment will close without notice when a sufficient number of qualified applications are identified or all hiring decisions have been made.

Direct deposit of paychecks is a condition of employment for all City of Gaithersburg employees.

Successful candidates will be subject to a comprehensive background investigation required for civilian employees of the Gaithersburg Police Department and drug/alcohol screening. The City has established an alcohol‑free, drug‑free, and smoke‑free workplace which applies to any person employed by, conducting business with, or applying for a position with the City. Each employee, as a condition of their employment, may be required to participate in pre‑employment and reasonable suspicion testing.

Employees classified as safety sensitive are also subject to immediate post accident and random testing.

For more information about the position, Civilian Applicant Questionnaire, or the recruitment process, please contact Police Administrative Services Manager Aretha Steele at 240‑805‑1824 or Aretha.

Steele. Questions regarding the online application process may be directed to the Department of Human Resources at  or hr.