Assistant Bursar

Assistant Bursar (Open) – Department:
Bursar, PM. Position Type:
Regular. Open Date: 03-04-2026. Salary: $75,000 - $80,000.

The second senior administrative official serving as custodian of institutional funds in the Office of Student Accounts.

• Assists Bursar with maintenance and development of Student Financials' systems design to enhance business processes and connect with the Department of Institutional Technology partner for systems as needed (i.e. People Soft, Touch Net, Bank Mobile, Workday).
• Responsible for Student Accounts data processing to promote optimal Student Financials' functionality including student invoicing, accounts reconciliation, student account analysis and data integrity.
• Responds to inquiries and complaints from constituents and resolves inconsistencies guided by applicable policy.
• Oversees collections process with Central Collection Unit (CCU) of Maryland and third‑party cohort invoicing with respect to placement, group management, and data integrity.
• Acts with sound judgment based upon thorough understanding of operating policies, regulations, and guidelines; helps office and university administration maintain requirements and procedures set forth by the institution, state, and federal agencies.
• Creates and maintains a customer‑centric environment.
• Leads high‑performing teams located within the Office of Student Accounts.
• Supervises staff and oversees general day‑to‑day office operations.
• Trains staff in the Office of Student Accounts and the University Central Cashiers.
• Supports the University Cashier when necessary and organizes coverage of duties during the Cashier’s absence.
• Develops and implements metrics to improve quality of work and operational efficiency.
• Collaborates with Financial Aid, Registrar, Admissions, Housing, Auxiliary, Wellness Center, and Enrollment Management to ensure timely and accurate application of charges and payments.
• Triage system errors, troubleshoots solutions, and corresponds with the Department of Information Technology when necessary.
• Manages daily integrity of students’ accounts for current and former students.
• Handles Student Account inquiries and complaints, solving problems in a timely manner.
• Applies Student Financials People Soft functionality and knowledge daily.
• Oversees student account refunds, verifies calculations in accordance with Title
  
  IV monies, and processes timely student refunds weekly (batches processed frequently during aid disbursement periods).
• Exercises general knowledge of financial aid, student records, and admissions functionality in relation to student financial practices.
• Uses knowledge of 1098‑T tax forms, manages communication to account holders as necessary, and assists with exporting data files to vendor.
• Reconciles, researches, and resolves cashier’s payment issues.
• Acts as office liaison for responding to legislative, state, and other audit inquiries.
• Monitors the Student Accounts Office email inbox activity for response time.
• Monitors Virtual Appointment schedule and coverage.
• Performs other related duties as assigned.

• Bachelor’s degree in Accounting, Business, Computer/Business Systems, or a related discipline.
• At least 1 to 3 years of relevant experience, preferably in Student Finance or Accounts Receivable.
• At least 2 years of experience using People Soft or similar ERP system.
• 5 years in the higher education industry with People Soft knowledge or applicable systems‑driven technological experience in higher education (preferred).
• Good analytical skills.
• Proficient using MS Word and Excel.
• Knowledge of internal control procedures.
• Ability to apply operating policy and regulatory guidelines.
• Competency with computer skills application and business systems analysis.
• Attention to detail while multitasking.
• Ability to work in a fast‑paced environment and meet deadlines.
• Excellent organizational, time management and communication skills.
• Ability to work effectively with little supervision.
• Demonstrated policy and system‑driven judgment and problem solving in all job tasks.
• Ability and willingness to work in a team setting with a professional demeanor.

• Medical, dental, prescription, long‑term…