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Guest Experience Specialist — 24/7 Casino & Hotel
Job in
Gaithersburg, Montgomery County, Maryland, 20883, USA
Listed on 2026-08-21
Listing for:
Live! Casino & Hotel
Full Time
position Listed on 2026-08-21
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Live! Casino & Hotel in Maryland seeks a Contact Center Representative to deliver warm, professional service across calls, emails, and digital channels, acting as a primary guest liaison.
You will assist with reservations, promote hotel amenities, and resolve inquiries with accuracy, aiming to enhance guest satisfaction and loyalty. The role emphasizes attentive listening, clear communication, and brand-aligned experiences while maintaining confidentiality and efficiency in a fast-paced, casino
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