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Customer-Facing IT Support Analyst

Job in Gaithersburg, Montgomery County, Maryland, 20883, USA
Listing for: Prominent Edge
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
An established industry player is seeking IT Customer Support Analysts to join their team in Gaithersburg, MD. This role is pivotal in providing exceptional customer service and technical support to users of varying skill levels. You will be the face of the company, assisting with a wide range of inquiries related to hardware, software, and network operations. The ideal candidate will have strong communication skills, a knack for problem-solving, and a collaborative spirit.

If you thrive in a supportive environment and are passionate about helping others, this opportunity is perfect for you.
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