Social Media Manager

Talkdesk is seeking a part‑time social media contractor to manage our social media presence for 20 to 30 hours per week for approximately 10 weeks, starting in early May. This role focuses on execution, coordination, and community management, ensuring our content calendar stays active and internal requests are handled efficiently.

• Organize and schedule content across Linked In, X, Facebook, and Instagram using Sprout Social.
• Write original Linked In copy that follows the established Talkdesk brand voice, then adapt it for other social channels.
• Ensure every post utilizes a social‑specific URL generated via a UTM Builder.
• Execute posting schedules based on content type: major launches, minor updates, and a specific pre/during/post‑event cadence.

• Conduct community management sweeps daily.
• Like and respond to all positive content, reshares, and comments from both partners and customers to maintain neutral, high‑quality engagement.
• Monitor inbound DMs.

• Monitor Jira for new video clip notifications.
• Upload videos to You Tube and generate descriptions using the You Tube Description Creator.

• Monitor and organize requests coming from email, Jira, Slack, and Asana into the Master Content Calendar.
• Label and color‑coordinate new content and use "evergreen" posts to fill scheduling gaps.
• Participate in weekly 1:1s and syncs.

• Expert‑level use of Sprout Social for scheduling and advocacy.
• Experience with Jira, Slack, and Asana for task management and communication.
• Strong ability to mimic brand voice and adapt messaging for different platforms.
• Familiarity with UTM building and AI‑assisted content generation.

• Pay Range (Base Pay): $15,000
• Other Types of Pay:
  Based on level and role the employee may be eligible for long‑term incentives in the form of equity and short‑term incentives of either bonus or commission.
• Health Insurance:
  Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP)
• Retirement Benefits: 401(k) plan
• Paid Time Off:
  Talkdesk offers an uncapped paid time off program for exempt employees and an accrual‑based program for non‑exempt employees; both are subject to manager approval and consistent with business needs.
• Paid Holidays:
  Talkdesk offers 14 paid holidays each year.
• Paid Sick Leave:
  Exempt employees have uncapped paid time off and non‑exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Method of Application:
Apply online.

All questions or concerns about this posting should be directed to the Talent team at