Field Solution Architect

Introduction

With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line.

What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do.

We’re the IT Department’s IT Department.

Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us: You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance and other benefits are progressive and competitive. We value the importance of our employees’ emotional well‑being.

To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

The Field Solution Architect (FSA) effectively penetrates and drives solutions within targeted accounts and expands penetration in existing accounts. The FSA develops and works on problems/projects of moderate complexity and scope, exercising independent judgment within generally defined policies and practices to identify and select a solution. The FSA requires an understanding of both the technology and business objectives of the account to enable the delivery of solutions that will in turn contribute to the success of existing accounts and the acceleration of new customer volume.

The FSA speaks from experience and offers insight on successes and failures relative to the customer’s industry and/or objectives, and provide solutions based on the TSG solution portfolio. The FSA demonstrates strong competencies in multiple technology areas including Compute, Storage, Networking and Virtualization technology concepts and how they relate to the next generation of Data Center solutions and Cloud offerings.

• Works with Account Managers to discover, qualify and develop solution opportunities. Builds advanced technology solution architectures and presents solution proposals to customers. Drives growth of advanced technology revenue and GP by penetrating new and existing target accounts.
• Discerns potential opportunities by asking the right questions such as who, what, where, why, and when during the sales cycle.
• Provides detailed documentation of the discernment process to team members increasing efficiency and effectiveness of customer follow‑up.
• Defines business solutions that address the customer requirement leveraging the value of our solutions.
• Works with Sales teams, Sales Managers, and Account Managers to ensure that Sales teams are fully enabled on the advanced technology solutions and are fully aware of the TSG portfolio.
• Regularly attends and contributes to Sales team calls.
• Provides targeted enablement trainings internally to Sales teams on current, new, or emerging solution sets
• Supports events such as Tech Showcase, Tech Summit, and vendor conferences in a sales‑support and enablement function.
• Executes strategic initiatives toward organizational, solution, and business development. Converts work direction from manager to concrete high‑quality deliverables.
• Participates in a contributing role on one or…