Account Development Representative

About Us:

Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country.

Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America.

Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter.

Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a Linked In Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started.

The mission of an Account Development Representative is to serve as the front-line accelerator of Ambience's enterprise growth engine. In a concentrated universe of ~250 target health systems, you'll be responsible for systematically penetrating, activating, and advancing named accounts into durable, high-quality pipeline for our Strategic Growth Executives (SGEs). Supporting a pod of ~4 SGEs, you'll operate less like a traditional ADR and more like a strategic partner who is commercially sharp, operationally excellent, and always one step ahead.

This is a role for someone who understands that in enterprise healthcare sales, precision and persistence matter far more than volume.

• Build and activate enterprise pipeline. Run disciplined, account-level outbound campaigns across your named ICP portfolio. Convert warm signals like events, referrals, executive introductions, and intent data into fully qualified opportunities with confirmed buying group coverage, real pain, and a clear next step. Hold yourself to a high bar: a meeting is not a win, a qualified opportunity is.

• Drive executive engagement and event conversion. Own pre- and post-event strategy for priority conferences like HIMSS, ViVE, and HLTH. Secure earned meetings at named ICP accounts, lock post-event follow-through within 14 days, and generate VP+ executive engagement at accounts not yet in active pipeline. Use Team Link, referrals, and board connections to get into the room.

• Keep deals moving without slowing them down. Own all scheduling, logistics, and coordination for multi-stakeholder meetings (clinical demos, IT deep dives, finance/RCM value sessions, executive briefing) so your SGEs can focus entirely on the conversation. Monitor deal activity proactively, flag risk before it becomes a problem, and ensure no active opportunity goes stale without a plan.

• Produce intelligence that sharpens the attack. Build and maintain enterprise-grade account briefs for every active target: org structure, current-state tooling, strategic priorities, competitive landscape, and procurement motion. Surface actionable insights monthly and feed what you learn back into messaging and talk tracks. Help your SGEs run a tighter political campaign on every account.

• Own CRM hygiene and operational excellence. Log all external activity in Hub Spot within 24 hours. Maintain living account plans that any internal stakeholder can orient from in under five minutes. Standardize and own templates for meeting recaps, stakeholder maps, event follow-ups, economic buyer email drafts. Pre-wire internal teams (SE, Value Attainment, Legal) early so no deal stalls waiting for someone to get up to speed.

• You have 3+ years of experience in enterprise sales development, business development, or a strategic support role in a complex B2B or healthcare environment. You understand enterprise buying dynamics and know…