System Administrator

Overview

Set of X is led by industry veterans who see government contracting as a good community with plenty of opportunity to go around. With a shared desire to give back, grow the community, and do great work, the Set of X team is building an elite group of engineers with a strong sense of shared responsibility and ownership. Because who you work with matters.

In this role, you will provide comprehensive support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems.

Manage IT system infrastructure, including client/server/storage/network devices, mobile devices, and associated processes, ensuring operational reliability and performance.

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution, and coordinate escalations while communicating status updates to agency management and internal customers.

Configure and manage UNIX and Windows operating systems, install and load operating system software, troubleshoot and maintain system integrity, configure network components, and implement enhancements to improve reliability and performance.

Optimize system operations, conduct capacity analysis and planning, and provide detailed analysis and feedback for escalated issues.

• Strong experience with IT systems administration, configuration, and daily operational support.
• Expertise in troubleshooting client/server/storage/network devices, mobile devices, and IT infrastructure components.
• Proficiency in managing UNIX and Windows operating systems, including installation, configuration, and optimization.
• Experience with system security, including container security, virtual machine security, security boundary enforcement, and security reporting tools.
• Experience with infrastructure tools such as ELK, Tripwire, VMware, and Red Hat SELinux security tool suite.
• Strong problem‑solving skills, attention to detail, and ability to work independently or collaboratively.
• Ability to communicate technical information clearly to internal customers and management.

• 10+ years of experience as a System Administrator in programs or contracts of similar scope, type, and complexity.
• Bachelor’s degree in a technical discipline from an accredited college or university is required; five additional years of SA experience may be substituted for a degree.

• TS/SCI clearance with polygraph is required.

Our competitive base salary is complemented by an extensive benefits program, including:

• Health, Dental, and Vision insurance: comprehensive coverage for you and your family.
• Life and Disability Insurance: financial protection for you and your loved ones.
• 401(k) plan: employer contribution with no required personal investment.
• Paid Time Off: time away from work to recharge.
• Technology refresh: upgrade your devices regularly or opt for a year‑end bonus.
• Training and Professional Development: $5,250 annual budget for ongoing education, certifications, and professional memberships; or use the benefit to repay a student loan tax‑free.
• Stock plan: yearly equity grant.
• Flex leave and exchange plan: up to 8 weeks off or sell back unused time for double the value.
• Virtual office compensation: monthly reimbursement for cell phone and internet services.
• Fringe benefit mall: choices including Uber rides, a beer of the month club, Amazon Prime, and Hello Fresh.
• Profit sharing cash bonus: end‑of‑year cash bonus based on company success.
• Referral bonus: reward for successful referral of top talent.