System Administrator
Listed on 2026-06-26
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IT/Tech
Systems Administrator, IT Support
Position Overview
Amentum is seeking a System Administrator 2 to provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. The role supports escalation, communication of status to agency management and internal customers, with a focus on PKI tools.
Responsibilities- Senior Tier level ticket support for PKI tools.
- Provide troubleshooting support for end users with PKI tool issues.
- Test new PKI tool releases.
- Test new compliance guidance related to PKI tool functionality.
- Basic understanding of Windows desktop tools and Linux command line functions.
- Review and update documentation and SOPs.
- Use ticketing system and navigate Confluence pages.
- Ensure safety compliance – complete training, fulfill self‑aid/buddy aid responsibilities, participate in emergency response tasks, and serve on safety committees and teams.
- Adhere to quality policies – meet customer expectations and comply with Amentum Quality System documents and customer contracts.
- Implement general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.
- Minimum 10 years experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
- Strong knowledge of Windows and Linux as an end user.
- Good understanding of Windows desktop tools and Linux command line.
- Experience with ticketing systems and documentation platforms such as Confluence.
- Minimum educational requirement:
Bachelor’s degree in a technical discipline (or 5 additional years of related experience for a total of 15 years). - Clearance required:
TS/SCI Poly. - Certification:
Compliance with DoD 8570.01‑M, minimum IAT Level II.
Salary range: $150,000 – $180,000. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits (including 401(k) matching)
- Educational reimbursement
- Parental leave
- Employee stock purchase plan
- Tax‑saving options
- Disability and life insurance
- Pet insurance
Amentum is a proud Equal Opportunity Employer. Employment practices provide equal opportunity for employment without regard to race, color, religion, sex, sexual orientation, pregnancy, age, ancestry, U.S. military or veteran status, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low‑income status, or mental or physical disability, as long as the essential functions of the job can be performed with or without reasonable accommodation.
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