System Administrator

Freedom Technology Solutions Group is seeking a System Administrator to join a new team in Annapolis Junction, MD. In this role, you will assist in the engineering, design, architecture, installation, configuration, and maintenance for the Cryptographic Physical Products Modernization (CPPM) program, which modernizes existing systems that order, generate, produce, and distribute physical products.

• Provide support for implementation, troubleshooting, and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution.
• Manage daily configuration and operation of IT systems.
• Provide assistance to users accessing and using IT systems.
• Provide Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Support day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, etc.
• Support escalation and communicate status to agency management and internal customers.
• Optimize system operations and resource utilization; perform system capacity analysis and planning.
• Provide in-depth troubleshooting of IT systems and detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
• Configure and manage UNIX and Windows (or other applicable) operating systems; install/load operating system software, troubleshoot, maintain integrity of and configure network components; implement operating system enhancements to improve reliability and performance.

• Active security clearance with polygraph.
• 10-15 years' experience as a System Administrator in similar scope, type, and complexity.
• Bachelor’s degree in a technical discipline from an accredited college or university. Five years of additional SA experience may substitute for a degree.
• Experience installing, configuring, maintaining, troubleshooting, and using system security tools (container security, VM security, security boundary enforcement), configuration, and reporting tools.
• Experience with ELK, Tripwire, VMware, Red Hat SELinux security tool suite is strongly preferred.

• Flexible work environment.
• Team mentality – work with friendly, like-minded professionals.
• Work with innovative, cutting‑edge technologies.
• Competitive compensation and benefits.
• Work‑life balance.
• Opportunities to grow and advance your career.
• Matching 401(k).
• Fully paid medical, life, and disability insurance.
• Paid time off, including paid site closure days.
• Paid training and tuition reimbursement.
• Company-sponsored events.

As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status.

Accessibility:
If you need an accommodation as part of the employment process, please contact Human Resources at .

Equal Opportunity Employer, including disabled and veterans.

If you want to view the Pay Transparency Policy Statement, please click the link:
English.