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Senior End User Support Technician - Escalations & Onsite

Job in Gaithersburg, Montgomery County, Maryland, 20883, USA
Listing for: UNAVAILABLE
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

design Data, Inc. seeks an experienced End User Support Technician to provide onsite and remote technical support for clients. You will troubleshoot workstation, server, and network issues, document solutions, and mentor Tier 1 and 2 staff.

You will collaborate with Technical Account Managers and Client Technology Managers, assist with special projects, and participate in client reviews. A+ and Office Specialist certs are required; ACMT or Modern Desktop certs are a plus.

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Position Requirements
10+ Years work experience
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