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Senior End User Support Technician — Onsite & Mentoring
Job in
Gaithersburg, Montgomery County, Maryland, 20883, USA
Listed on 2026-08-30
Listing for:
Doyon Limited
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
design Data, Inc. seeks an experienced End User Support Technician to troubleshoot applications, systems access, hardware, software, and network issues. You will provide onsite support, escalate to Tier 4 or Technical Account Manager, and document services to maintain SLA compliance.
You will also train Tier 1/2 technicians, create knowledge articles, and participate in client reviews. Strong communication, problem-solving, and ITIL-like ticketing skills are required, with experience in Office
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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