FYIT Supervisor, Enterprise Systems Administration

Job Description - FY27: IT Supervisor, Enterprise Systems Administration (2600565)

Job Description

FY27: IT Supervisor, Enterprise Systems Administration

Job Specific Information :
Prior to interview, well qualified candidates will be issued a writing assignment to verify qualifications for the position based on the resume and cover letter that has been submitted. Interviews will be granted based on results of the writing assignment.

The wage range for this position is between $135,154 and $192,372. Please upload a current resume and an interest letter. For information about benefits, please follow the link below.

MCPS Official Job Description

Under the direction of the Director of the IT Department of Cybersecurity and Technology Infrastructure, in the Division of Technology Services supervises and provides program management for the Enterprise System Administration team. Provides operational leadership for senior system administrators, senior system engineers, identity and access management specialists, server maintenance and backup technicians, information security analysts, cloud engineers, etc. Supervises and coordinates the planning, engineering, the implementation, operation, monitoring, modernization, and continuous improvement of enterprise systems that support district wide instructional, business, and administrative services.

Ensure availability of enterprise applications by monitoring system performance, proactively addressing indications of future system failures and managing application and infrastructure life cycles to ensure obsolete software and hardware are retired and refreshed. Provides technology leadership in the definition, integration, implementation, operation and administration of enterprise solutions by following internal procedures and industry best practices. Leads and supervises staff in designing and engineering the systems architecture for new or existing systems, platforms, and identity integrations for the enterprise.

Manages and supports the enterprise resources that house, serve, and govern access to the technology systems used by staff and students, parents/guardians, and retirees. Coordinates disaster recovery and continuity of operations practices for enterprise systems. Leads and supervises IT engineers in both Enterprise Systems Architecture and Information Security; manages projects; and establishes processes and procedures that support all aspects of the technology infrastructure and core.

This position leads operational governance and project delivery for enterprise systems initiatives, ensuring that services are secure, resilient, supportable, documented, and aligned with organizational standards, cybersecurity requirements, and business continuity expectations. Collaborates with key stakeholders and across enterprise technology teams, including central services staff, school-based staff, as well as, business partners to establish best practices and requirements for new and existing services for infrastructure, identity governance, provisioning, access, and continuity of operations

Physical Demands:
None Special Requirements:
Ability to work a flexible schedule, including nights and weekends, as required by program activities and/or emergency situations.

Knowledge Skills Abilities:
Considerable knowledge of enterprise systems operations, project and process management, IT service management, change management, lifecycle management, and secure systems administration methodologies related to the design, development, implementation, modernization and support of enterprise systems. Knowledge and competency in the following technical areas, to include but not limited to: enterprise server systems, cloud platforms, virtual systems platforms, enterprise storage systems, backup and recovery solutions, disaster recovery, DNS, Active Directory, Microsoft Identity Manager, identity governance, cloud directories, identity systems for staff, students, retirees and parents, as well as integrations for business and instructional applications such as single sign-on.

Knowledge of cloud platforms including Microsoft Azure and AWS in a hybrid infrastructure configuration with an understanding of deployment automation, systems monitoring, patch management and server security controls. Strong critical thinking and analytical skills. Capable of leading and motivating highly technical teams, setting strategic direction, and effectively communicating priorities to collaborators across the organization. Ability to effectively lead senior technical professionals and facilitate process design sessions, establish operational priorities, assign and evaluate work, allocate resources, manage complex projects, measure service performance, analyze results, and drive continuous improvement.

Ability to understand and translate business and end-user requirements into meaningful, secure, reliable, scalable, and supportable technology solutions that align and integrate with established…