EHR Application Analyst, Day Shift, Information Technology

Adventist Health Care Ambulatory IT Team seeks to hire an experienced EHR Application Analyst I who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing.

• Manage and resolve service requests and incidents that are assigned via the service desk ticketing system. Ensuring to follow standard operating procedures where applicable or defining new SOPs where needed.
• Coordinate second and third level support to resolve issues with the systems vendor.
• Communicate with end users and other team members on issues not resolved within defined service level agreements.
• Complete system modifications or change requests following the change management process.
• Document needs assessments, processes, system requirements, change management, and user training materials to ensure successful communication to both technical team and the end user.
• Perform a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

• Bachelor’s degree in IT, science or healthcare.
• 1-3 years of experience required. Health care experience is strongly preferred.
• Strong experience with an EHR is also preferred.
• Effective and proactive communication, self-driven and independent with attention to detail.
• Highly organized, critical thinker, and detail-orientated with a fantastic attitude.
• Ability to work well in team-based management approach with excellent interpersonal skills.
• Ability to assume responsibility and exercise authority over assigned work functions.
• Solid understanding of HIPAA.

Ability to execute in high stress situations.

• Seeks opportunities for learning and improvement.
• Ability to articulate ideas to both a technical and a non-technical audience.

• Employment Type:
  
  Full-time
• Hours per Week: 40 hours
• Typical Daily
  
  Schedule:
  
  9:00 AM-5:00 PM Monday through Friday
• Shift Type:
  Day
• Weekend Requirements:
  None
• Holiday Requirements:
  None
• On-Call:
  No

$55,982.75 - $81,182.40

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

United States of America (Exempt)

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist Health Care has earned a reputation for high-quality, compassionate care. Adventist Health Care was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Adventist Health Care strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of…