Staff Application Engineer – Hybrid

Responsibilities

• Support the sale of Chiller products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets
• Provide pre-sale technical support
• Answer system level product application inquiries
• Generate special quotations
• Support order execution via interactions with the Order Management and Contract Engineering teams
• Communicate and integrate with Chiller Solutions product team activities
• Track new product development and acquire/retain knowledge of all assigned products
• Daily interaction with field sales personnel providing guidance on the application and installation of assigned Chiller Solutions equipment in HVAC systems
• Participate in the development of tools and documentation to support field sales as well as automate processes
• Be proficient in the use of in-house engineering systems and documentation to respond to inquiries for product details
• Continuously evaluate emerging technologies and industry trends to recommend innovative solutions for chiller systems
• Design and customize chiller systems tailored to data center environments
• Assist and counsel sales personnel in resolving equipment/job/code challenges
• Effectively communicate and follow up with sales personnel, design engineers, and product management teams

• Bachelor’s degree
• 7+ years of experience preferably in the HVAC industry or a related Chiller Technology field
• Knowledge of the principles of refrigeration systems and associated equipment
• Up to 15 % travel is needed for factory visits, customer site visits and field visits related to training