PARTS COUNTER

Description

Hiring Immediately, Parts Representative. Excellent compensation and benefits.

Fitzgerald Auto Mall is looking to hire an experienced Parts Counter Representative. Clean, organized and structured work environment.

• Previous dealership parts counter experience is required.
• Valid driver's license; occasional parts driving may be required.
• Superior communication skills, proven teamwork, excellent customer service.
• Documented track record of high performance and strong customer satisfaction scores.
• Ability to be trained on OEM process and procedure.
• Previous experience with Reynolds ERA Ignite.
• Hyundai or Subaru experience a plus but not required.
• Must be able to work Saturdays.

Fitzgerald Auto Mall offers a strong compensation package which includes:

• Competitive salaries, commission, and bonus programs based on experience.
• EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
• Family friendly atmosphere and flexible schedule.
• Large client base, shop is full daily.
• Benefits available – Health, Dental, Vision, Paid Time Off.
• Employer paid Life and Disability Insurance.

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line.
• Answer phone calls, providing price quotes and other information.
• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.
• Notify the service advisor and the customer when special ordered parts have been received.
• Follow up on back-ordered parts.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick up.
• Verify will-call and back order files weekly and return to vendors, or stock those items not picked up or required.
• Pull and fill orders from stock.

Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license. Drug free environment and background checks will be performed.