Outside Pro Sales Representative - Baltimore - DC

Job Summary. The Outside Pro Sales Representative (OPR) is responsible for identifying, developing and cultivating productive relationships with both new and existing accounts for Behr/Kilz products, adjacencies and services to professional channel with a focus on a defined target segment. This position cross‑functionally partners with the broader team to develop and implement specific strategies to achieve customer satisfaction, revenue, and profitability.

Working safely is part of our culture and is a condition of employment.

• With direction from corporate and the regional VP, supports the deployment, adoption and application of Behr's annual Strategic Deployment Plan (SDP).
• Develop strategic market plan for key account customers, target customers, and high‑potential customers establishing goals and targets.
• Achieve defined sales goals, metrics and objectives.
• Use a strategic and consultative sales approach to understand, develop and deliver valuable business solutions for one or more defined segments:
• Painter and Decorator Contractor
• Commercial Paint Contractor
• Residential Repaint
• HOA/ Multi‑family Contractor
• Complete productive daily call plans that fulfill and generate sales on existing accounts and qualified leads. Log quality information from the completed activities into (CRM) Salesforce.
• Build brand awareness through marketing and training and other efforts.
• Proficient knowledge of our products, techniques, and services to ensure product recommendations and customer orders meet all specifications.
• Understanding of product assortment and inventory levels needed to support customer ordering demands.
• Expedite the resolution of customer problems/complaints.

Education and Experience

• Preferred:
  Bachelor’s degree in Marketing, Business Administration, or related field OR equivalent experience.
• Minimum:
  High school diploma or comparable certification (e.g. GED).
• Previous sales, retail, or customer service experience with commercial coatings experience is desirable.

Certificates, License, Registrations or Professional Designations

• Valid driver’s license, proof of insurance, meet and maintain the Company motor vehicle policy.

Other Requirements

• Some overnight weekly travel may be required depending on geographic territory.
• Ability to legally work without sponsorship for employment visa status.
• Ability to follow oral or written instructions; read and acknowledge completion or work orders, interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Maintain the corporate credit card, motor vehicle and expense reporting according to company policy.
• Other duties as assigned.

• Strategic in interacting with all customer types and assessing customer needs and account objectives.
• Strong selling, problem‑solving, critical thinking, networking and relationship building skills.
• Must possess highly developed interpersonal, communication and presentation skills at all enterprise levels to influence others relative to company and customer objectives and maintain focus on team goals and objectives.
• Experience in construction trade and/or architectural coatings is preferred.
• Ability to work well independently with minimal direction, as well as within a strong team environment.

• Proficient knowledge of Microsoft Office Suites and/or iOS software applications related to job functions.
• Salesforce/CRM knowledge.
• Proficient in using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and crafting reports to communicate the actions needed to improve performance relative to the goals of the system and strategy.

• English (speak, read, and write).
• Ability to speak the prevalent second language in certain geographic regions may be preferred.

• Ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals.

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects,…