Epic Client Solutions Director

Hunter. Relationship Builder. Impact Maker.

At Tru Team Staffing Advisors, we built our business around delivering top-tier Epic talent and exceptional service for our clients. We call it our WOW experience—it’s what sets us apart in a sea of companies, and it all starts with our sales team.

We’re actively in growth mode and we have big goals: we want to be the world’s go-to Epic staffing and solutions firm. This is where you come in. As Tru Team’s Epic Client Solutions Director
, you’ll play a critical role in helping us achieve our vision by driving new business acquisition across our Epic practice.

This is an exciting opportunity for an experienced healthcare IT sales professional who thrives on building relationships and loves growing a brand, championing a vibrant culture, and crushing their goals. This position is a client-facing role and requires someone who is willing and able to travel up to 50%.

The Epic Client Solutions Director leverages their professional network and proven track record of excellence in healthcare IT sales to identify, cultivate, and land prospective client partners. Through ongoing prospecting activities and extensive networking, the ECSD builds an active pipeline of market opportunities and develops and executes effective strategies to qualify and close new business. Utilizing their strong knowledge of Epic environments, they conduct discovery to understand a client’s goals and projects, as well as their unique culture and challenges.

With this insight, they are able to strategically position Tru Team’s value as a partner and recommend tailored staffing solutions. They are well-versed in the common roadblocks that occur within the healthcare IT sales cycle and are able to pivot their approach to unstick deals and drive forward progress.

• Build and manage a robust pipeline of opportunities within the Epic market
• Leverage and actively expand professional network to cultivate and secure business opportunities with net-new clientele
• Create and execute account-specific strategies to drive forward progress
• Diagnose the root cause(s) of stalled deals and develop strategies to get them back on track
• Maintain strong healthcare IT knowledge to remain on the forefront of trends and drive discovery conversations
• Partner with leadership to develop and present tailored solutions that effectively communicate Tru Team’s value and brand story
• Partner with leadership on continuous improvement of our “WOW” client experience
• Partner with other departments (Recruiting, Operations, etc.) to ensure seamless onboarding of new clients and top-tier service delivery.
• Partner with executive team to accomplish Tru Team’s vision of becoming the world’s go-to in Epic staffing and consulting
• Represent and drive The Tru Team Way
• Maintain flexible demeanor and pivot as needed to respond to company needs

You have 5+ years of experience building and managing a robust sales pipeline, as well as a proven track record of success in Epic/healthcare IT business development. You enjoy digging into all things Epic and exploring what it can achieve for your clients and their patients. Most of all, you love closing new business.

• 5-8+ years of experience building relationships and cultivating influence with client champions/decision makers
• Strong knowledge of the Epic/healthcare IT ecosystem, including organizational infrastructure, roles, projects, and programs
• 5+ years of experience in healthcare IT staffing with Epic as a focus
• 8+ years of exceptional customer service

• Expert knowledge of the business development lifecycle and best practices
• Strong Epic knowledge
• Strong networking and relationship building skills
• Goal-oriented with exceptional internal drive
• Expert presentational skills
• Strong work ethic
• Highly organized
• Tech savvy and experienced with CRM/sales tools such as Hubspot, Linked In Sales Navigator, Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.)

Tru Team Staffing Advisors is the sole Epic-only healthcare IT staffing firm in the entire United States. Featured in the 2025 “Best in KLAS” Report by KLAS…