Sales Associate III

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today it is a global lifestyle brand that designs extraordinary products for everyday use, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing how to incorporate Kate Spade items into their existing wardrobe.

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow‑up questions to understand customer needs.
• Provide styling advice, suggest add‑ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays).

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver the sales floor and stockroom.

• Courage
  :
  Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable feedback to others; faces up to people problems on any person or situation quickly and directly; is not afraid to take negative action when necessary.
• Creativity
  :
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
• Customer Focus
  :
  Dedicated to meeting the expectations and requirements of internal and external customers; uses customer information for improvements in products and services; establishes and maintains effective relationships with customers.
• Dealing with Ambiguity
  :
  Effectively copes with change; shifts gears comfortably; decides and acts without having the total picture; handles risk and uncertainty with confidence.
• Drive for Results
  :
  Exceeds goals successfully; consistently among the top performers; very bottom‑line oriented; pushes self and others for results.
• Interpersonal Savvy
  :
  Relates well to all kinds of people; builds appropriate rapport; uses diplomacy and tact; can diffuse high‑tension situations comfortably.
• Learning on the Fly
  :
  Learns quickly when facing new problems; a relentless and versatile learner; analyzes successes and failures for clues to improvement; experiments and tries solutions; enjoys the challenge of unfamiliar tasks.

• Strategic Agility
  :
  Sees ahead clearly; anticipates future consequences and trends accurately; has broad knowledge and perspective; paints credible pictures and visions of possibilities and likelihoods; creates competitive and breakthrough strategies.
• Developing Direct Reports and Others
  :
  Provides challenging and stretching tasks;…