Outreach Worker

The Homeless Services Division provides transitional housing for people in recovery from substance misuse and is seeking an Outreach Worker to assist individuals undergoing alcohol/drug treatment or other professional counseling while looking to escape the threat of homelessness.

Starting hourly rate is negotiable within the range depending on qualifications, experience, certifications, and training. Hours per week will vary based on operational needs; the position may provide on‑call, evening, weekend, and holiday shift coverage. Hours will not exceed an average of 27.5 hours per week.

• Handle admissions and discharges.
• Provide street outreach to homeless individuals and help them access needed services to transition from homelessness.
• Transport residents to and from self‑help meetings and other meetings and appointments when necessary.
• Prepare counseling assessments and counsel and engage residents.
• Monitor and document patient medication self‑administration.
• Facilitate in‑house community meetings.
• Provide translation services to assist with call‑in/walk‑in customers and when assisting with client intake and one‑on‑one client meetings and street outreach efforts to determine needs, proper referrals and other support services.
• Respond appropriately to emergencies including contacting appropriate staff and supervisors; interact with emergency responders as needed.

• High School Diploma, High School Equivalency Diploma or G.E.D. Certificate.
• Some course work or specialized training in social work, counseling, psychology or related field preferred.
• Experience in substance abuse/chemical dependency counseling, treatment and rehabilitation.
• Driver’s license valid in the State of Maryland.
• Ability to speak, read and write fluently in a language in addition to English (such as Spanish, Chinese, Korean, etc.).
• Or any acceptable equivalent combination of education, experience and training that provides the required knowledge, skills and abilities to satisfactorily perform job duties.

Successful candidates will be subject to a background check and drug/alcohol screening. The City has established an alcohol‑free, drug‑free and smoke‑free workplace which applies to any person employed by, conducting business with, or applying for a position with the City.