Case Manager; Service Coordinator

Job Category

Coordination of Community Service (CCS)

CASEM
005034

• Full-Time

Oakland, MD, USA

• Travel Required:
  
  Yes

Service Coordination, Inc. (SCI) seeks Service Coordinators who are passionate about serving underserved communities. The role focuses on providing case management services to individuals with intellectual or developmental disabilities, ensuring person‑centered planning and compliance with state requirements.

• Advocate on behalf of individuals, provide resource information, and educate them to become more self‑determined.
• Collect information and documentation related to eligibility for DDA services; recommend eligibility and priority.
• Plan, facilitate, develop, and continually update Person‑Centered Plans (PCPs) that document service needs.
• Research, identify, refer, and coordinate resources and services to achieve outcomes specified in PCPs.
• Monitor PCPs and conduct follow‑up activities including on‑site visits, recertification, and reporting.
• Adhere to SCI policies and procedures; maintain HIPAA compliance and secure documentation.

• Bachelor's degree in a human services field or a non‑human services field with at least two years of experience in a human services setting.
• Experience working with individuals with developmental disabilities is preferred.
• Strong communication and interpersonal skills.
• Ability to travel and transport necessary equipment.

The position is a standard office environment. Employee must remain stationary >95% of the time and operate computer equipment; occasional light lifting up to 25 pounds. Vision and motor vehicle operation are required.

• Competitive base salary ranging from $64,395 to $79,861, based on education and experience.
• Travel reimbursement and quarterly bonus potential.
• Health, dental, and vision plans; 100% employer–paid short‑term and long‑term disability, life insurance, and 403(b) matching up to 5%.
• Tuition reimbursement, generous paid leave, sick leave accrual, and holiday pay.
• Paid training and company‑provided laptop and cell phone.

SCI is an equal opportunity employer committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture, protected hairstyle, veteran status, or genetic information. Reasonable accommodations are available for applicants with disabilities.

All positions require completion of a 9‑Panel Drug Screening within 48 hours after accepting an offer of employment. SCI does not sponsor immigration visas for this role.

Yes. Local residency is required to reduce travel and support community needs.