Case Manager; Supports Planner

Job Category: Supports Planning Services (SPS)

Requisition Number: CASEM
005018

• Posted:
  May 29, 2026
• Full-Time

Gaithersburg, MD, USA

Looking for a job working in your community and advocating for those underserved individuals? See Below!!

Service Coordination, Inc. is looking for Supports Planners with a passion to serve and work within your community – people who LOVE what they do and who are ready to finally be taken care of to the same degree that they care for others!

• We offer competitive pay, with a base salary range of $64,395 - $79,861
  , determined based on education, relevant case management experience and relevant certifications.
• We reimburse for all travel and offer a quarterly bonus potential.
• Generous Team Member Referral Program.
• Excellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer-paid short‑term and long‑term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday pay.
• Extensive paid training and employer‑provided laptop and cell phone.
• Supportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual Reviews.

Provide Case Management services and support to people who have a disability and/or medical need which require assistance with Activities of Daily Living (including bathing, dressing, toileting, eating, and mobility). Primary objective s include establishing positive working relationships through a solution‑based approach with each person supported, their support system and additional external stakeholders; routinely exploring options, areas of interest and preferences and growth opportunities;

establishing and monitoring Person‑Centered Plans of Service (POS) that identify outcomes; securing ongoing support services; and meeting state‑mandated requirements.

• Advocate on behalf of the people served, provide resource information, and educate them to become more self‑determined.
  • Provide education to people served and their support system.
  • Provide education on how to coordinate and advocate for services.
  • Encourage people served to empower themselves and achieve optimal levels of independence.
  • Educate people served on the principles of self‑determination.
• Collect information and documentation related to eligibility for Supports Planning services.
  • Meet with the people served and/or their authorized representative to obtain information.
  • Obtain relevant information and supporting documentation.
  • Plan for and update Person‑Centered Plans of Service (POS).
• Plan for, facilitate, develop, and continually update Person‑Centered Plans of Service and PERSON‑CENTERED POS tools.
  • Engage in person‑centered planning process with people served.
  • Develop and write the POS in collaboration with people served.
  • Conduct POS preparations with people served.
• Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in the person’s POS, and share resources with other team members.
  • Provide information, make referrals, and assist people served.
  • Assist people served with transitioning.
  • Complete required paperwork and follow up for waivers.
  • Identify services and collaborate with providers for people served in institutional facilities to transition successfully into the community.
• Monitor Person‑Centered Plans of Service (POS) and conduct follow‑up activities.
  • Conduct on‑site visits to support and observe those served.
  • Conduct timely visits and contacts as defined in regulations.
  • Obtain information regarding progress toward goals.
  • Identify new medical and health services, and other personal needs.
  • Complete the Reportable Events (RE) as defined in regulations.
  • Apply or re‑apply for necessary programs or services.
  • Communicate with providers regarding resolution of concerns.
  • Assist with provision of documentation to apply for medical assistance.
• Adhere to SCI and policies and procedures.
  • Meet performance utilization benchmark to ensure compliance with SCI standards.
  • Maintain individuals’ HIPAA records…