Assistant Dispatcher

Use the dispatch program to track orders from other stores and set up/distribute runs to drivers

• Use the dispatch program to track orders from other stores and set up/distribute runs to drivers
• Support the lead Dispatcher in ensuring drivers count money collected and put delivery times on bills
• Work with Parts Pullers to help deliveries go out correctly
• Work with drivers and verify they know the correct route
• Work with customers over the phone to update them on the status of their orders
• Properly assist drivers who have difficulty with routes or any other aspect of the job
• Work well with customers
• Perform other duties as assigned
• Maintain and promote workplace safety
• Secure and transfer cash or other assets
• Help schedule driver routes and ensure on-time, accurate deliveries

• Must have 1-2 years experience working as an assistant dispatcher or dispatcher
• Extensive knowledge of area roads
• Experience in working with multiple drivers
• Prior experience working in an auto parts store is preferred

Demonstrates strong organizational and communication skills while effectively managing driver routes and ensuring timely deliveries. Possesses extensive knowledge of area roads and experience in dispatch operations, contributing to efficient order tracking and customer service.

• Dispatch Program Proficiency
• Route Scheduling
• Customer Communication
• Cash Handling
• Auto Parts Store Experience

• Order Tracking
• Route Verification
• Delivery Coordination
• Driver Support
• Cash Transfer

• Customer Service
• Team Collaboration
• Problem Solving
• Workplace Safety Promotion

• Dispatcher
• Assistant Dispatcher
• Auto Parts
• Delivery Management
• Road Knowledge