Program Administrator

Direct Care Service Providers (e.g., Non-licensed; registered; certified)

The Program Administrator I oversee the day-to-day activities of the congregate residential program. Activities include but are not limited to scheduling and supervision of residential specialist, budget oversight, program planning for consumers, participation in regularly scheduled meetings, and overall physical management of the facility.

• Recruit, train, direct, schedule, supervise, and evaluate staff in such a way as to provide opportunities for professional development and to ensure effective and appropriate delivery of services to the consumers and work with and respond to parents/families/guardians’ needs and concerns, and to encourage their participation in their person's programing.
• Oversee the design of training and treatment programs for consumers. Programming and training may be reviewed by an interdisciplinary team and a psychiatric team on a quarterly basis.
• Monitor compliance with DMHMRSAS licensure standards, Medicaid standards, and other regulatory standards.
• Assist in the of a physical facility, including such tasks as oversight of housekeeping, maintenance, upkeep of the facility and grounds, food service, and purchase and procurement.
• Assist in maintaining a facility budget to include such tasks as billing and fee collection, supervision of program disbursements and charge accounts, and submission of regular reports of revenues/expenditures.
• Supervise program activities in accordance with individual treatment plans and, as necessary, provide direct training and counseling to consumers. To maintain a record keeping and data collection system appropriate to the needs of the consumers served and adequate to meet regulatory requirements.

• To provide 24-hour on-call coverage for emergencies and supervision.

• Knowledge of treatment, training and care issues for people who have been dually diagnosed
• Knowledge of supervisory practices and supervisory skills.
• Knowledge of program planning and management.
• Skills in program planning and evaluation, needs assessment, and resource coordination.
• Skills in decision making, observation, communication, budgeting, counseling, and organizing.
• Knowledge of nutrition and safety.
• Math and accounting skills.
• Knowledge of basic medical practices and medication administration procedures.

A bachelor’s degree or higher required or equivalent education and or experience or LPN/RN is required.

QMHP is preferred.

Supervisory experience is preferred.

Valid Driver's License and copy of DMV safe driving record required.