Patient Representative - Independence Family Care

Galax, VA, United States

Schedule:Full Time Weekdays – 8am-5pm

Location:Independence Family Care

Pay Range:$14.41-$17.79 per hour.

Your experience matters
Twin County Regional Healthcare is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Representative joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in thelives of those we serve.

The Independence Family Care team is dedicated to providing compassionate, personalized care to patients and families throughout every stage of life. We work together in a collaborative, supportive environment where every team meme  plays an inmportant role in creating a positive patient experience. Our team values communication, teamwork, and treating every patient with respect and care.

A Patient Representative who excels in this role:

• Performs receptionist, registration, and clerical duties.
• Ensures that all necessary patient demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles.

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Applicants should have a high school diploma or equivalent.

• Previous Medical Office experience is preferred.

Twin County Regional Healthcare (TCRH) is located in Galax, Virginia, which is in the center of the Twin Counties of Grayson and Carroll in Southwest Virginia.

TCRH is a 141-bed facility that includes acute care, ambulatory care and emergency services. TCRH is considered a rural hospital that serves a large Medicare population, as well as, a total population of approximately 60,000. We operate within a 100-mile radius.

Twin County Regional Healthcare is an Equal Opportunity Employer. Twin County is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute…