Gypsum Commercial Sales Representative- Houston

Position Summary

The Sales Representative – Gypsum applies extensive product, technical, and application expertise to promote all Gypsum Division products. The incumbent establishes strong relationships with gypsum specialty dealers and contractors in assigned territory and collaborates effectively with contractor specialty representatives, Sales Representatives – Gypsum Commercial and Sales Representatives Ceilings, in the geographic area to influence customer decisions. This position is not an entry-level sales position.

The incumbent must have previous outside sales experience with a proven track record of growth.

This position will be based in the metro Houston, TX area.

• Through effective selling, maximizes USG's short- and long-term growth in sales volume, gross profit and industry position, with a particular focus on Gypsum products
• Proactively builds relationships with gypsum specialty dealers and contractors to increase preference and demand for USG Gypsum products and systems
• Expand customer base and evaluate new customer opportunity
• Effectively manage complaint process to mitigate risk
• Uses sales tools such as  to manage customer information, track jobs, identify leads, and locate greatest opportunities with customers
• Monitors and reports competitive activity and strategically promotes USG’s product offering
• Launches and promotes new Gypsum products while maintaining support of core Gypsum products
• Assists in answering all technical questions pertaining to Gypsum products including testing, applications, code and performance. Coordinates with contractor and technical resources when appropriate
• Applies Dimensions of Professional Selling tools and techniques throughout the entire sales process to provide an exceptional customer experience and added value
• Works closely with all shared services including Manufacturing, Marketing, Product Management, Pricing Analytics, Sales Operations and Customer Service to ensure that customer interactions all occur with the highest level of service

• Basic working knowledge of the residential and commercial construction practices, with an emphasis on the drywall installation and finishing process
• Self-starter with very strong organizational, time management, and problem-solving abilities
• Previous outside sales experience with a proven track record of growth in an outside sales role
• Computer proficiency required in MS Office (Excel, PowerPoint, etc.).  is used daily to record and share information and acts as our CRM platform. Other industry related computer skills (CAD, REVIT, Sketch Up, Presentation software, etc.) are a plus
• Attends USG sponsored training courses to thoroughly understand value-proposition, positioning strength, and overall strategy and tactics of all Gypsum products
• Proven ability to identify key decision makers and build relationships
• Good listener. Strong written and oral communication skills. Interactive presentation skills. Good client and customer service skills

Trained in Dimension of Professional Selling Skills and Directions communication tools to successfully engage with customers.

• Physical requirements include the ability to carry 30 lbs and drive a car (valid driver’s license required)
• Ability to travel approximately up to 50%

• Bachelor's Degree in Business or a related field
• Two years’ minimum outside sales experience in the building industry or an aligned business. Technical expertise/aptitude required

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity.

USG also provides employees with paid time off and paid holidays.

EOE including disability/veteran