Office Assistant

Prairie State Legal Services, Inc. is seeking an Office Assistant to join our team in the Galesburg office. Office Assistants at PSLS provide a wide‑range of administrative support to ensure the office runs smoothly. PSLS serves some of the most vulnerable members of our communities, including low‑income individuals, older adults, veterans, and people with disabilities. We focus our services on legal problems that impact the ability of our clients to meet their basic human needs, including physical safety, access to healthcare, adequate housing, and financial stability.

Prairie State is the only legal aid organization in most of our area, and we pride ourselves on providing high‑quality legal services to our clients while fostering a motivating, collaborative, and rewarding work environment with plenty of opportunities for professional growth.

• Greeting clients and answering the phone, routing calls, and taking messages
• Screening walk‑ins, callers, and referrals for eligibility and completing applicant intakes
• Scheduling appointments and interviews
• Processing application materials
• Daily typing, copying, faxing, emailing, and filing
• Entering client information and data into case management software
• Processing incoming and outgoing mail

• Health insurance, including the opportunity to qualify for a wellness credit
• Dental Insurance
• Vision Insurance
• 403b retirement plan, including employer contributions
• Training and education program
• PTO that starts at nearly 3 weeks per year and increases with additional years worked at PSLS
• Paid sick leave
• 6 weeks of paid parental leave after one year of employment
• 12 paid holidays

• High School Diploma, GED, or equivalent education.
• Interest in and commitment to assisting low‑income individuals in the resolution of their legal problems
• Strong computer skills, including proficiency in using Microsoft Word and Excel
• Excellent oral/written communications
• Strong interpersonal skills and the ability to work effectively as a team member
• General office experience, legal experience preferred
• Spanish language proficiency preferred

PSLS is an equal opportunity employer that strives to create a welcoming environment. We recruit, employ, pay, and promote qualified applicants and employees without regard to race, color, national origin or citizenship, ancestry, religion, sex, disability, familial status, marital status, sexual orientation, gender identity, age, pregnancy, military status or unfavorable discharge from military service, or other characteristics protected by law.