Operations Coordinator, Collective

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Full Time Confidential Galesburg, IL, US 1 Attachments

Salary Range: $54,470.00 To $58,000.00 Annually

Position Code:FOU
26814

Principal working relationships:Senior Executive of the 518 Collective, Vice President of Advancement, College departments, faculty, staff, students, community partners, local businesses, workforce development partners, and other district-wide stakeholders.

Supervises
:
Student employees and Interns.

Purpose: The operations coordinator supports the day-to-day operations, programming and member engagement at the 518 Collective. This position plays a key role in fostering an entrepreneurial culture that accelerates innovation and startup success. The operations coordinators programs, supports startups and community partners...

Major responsibilities:

• Coordinate workshops, mentorship sessions, networking events, and other 518 Collective programming.
• Partner with the Workforce Development and Community Education team on collaborative programming that supports entrepreneurship, skills development, and community engagement.
• Support the planning, coordination, and execution of open houses, mixer and speaker events, workshops, and other programming at the 518 Collective.
• Supervise assigned student employees and interns, including scheduling, assigning work, providing guidance and mentoring, monitoring performance, and communicating operational concerns to the appropriate leadership.
• Build and maintain positive, professional relationships with incubator members, guests, community partners, and other stakeholders while proactively addressing operational and logistical needs.
• Support strategies to enhance member experience and retention, ensuring a supportive and dynamic environment for startups and partners.
• Collect and analyze program metrics and attendance data and prepare reports for the Senior Executive to support impact measurement and continuous improvement.
• Support digital marketing efforts, including social media engagement, content creation, and event promotion to increase program visibility and participation.
• Monitor facility resources, audiovisual equipment, and shared workspace logistics, collaborating with the Director of Facility Services, Information Technology, and other appropriate departments as needed to maintain a high-quality operational environment.
• Coordinate mentorship programs for 518 Collective participants and members.
• Collaborate with College departments, community organizations, businesses, and other district-wide partners to enhance 518 Collective program offerings.
• Document operational procedures and identify opportunities for improved efficiency, recommending process enhancements to the Senior Executive.
• Follow and support compliance with applicable federal, state, and Sandburg policies, procedures, and regulations.
• Coordinate with the Senior Executive on public speaking engagements, presentations, tours, and events involving donor prospects, community organizations, businesses, and other stakeholders.
• Perform other duties as assigned.

Assists With:

• Implementing 518 Collective goals and initiatives that align with the College and Foundation's mission and vision, and the outcomes and strategies identified in the College's strategic plan.
• Preparing reports, presentations, and materials for the Senior Executive, partners, funders, advisory groups, and other stakeholders.
• Budgeting activities, financial tracking, and documentation related to 518 Collective operations and initiatives.
• Donor, partner, and stakeholder engagement activities, including tours, meetings, and events.
• Providing operational support and coverage for the Senior Executive, as appropriate and within the scope of the position.
• Recruiting, onboarding, and coordinating startup participants, mentors, interns, and volunteers.

Minimum necessary skills, experience, and educational background

• Associate's degree or 120 semesters of college credit or specialized related training and four years of related experience required in business, management, education, or a related field. Bachelor’s degree preferred.
• Experience in program coordination or operational management.
• Strong organizational, communication, and interpersonal skills.
• Ability to supervise assigned staff and manage multiple projects simultaneously.
• Ability to effectively engage with startups,…