Technical Parts Sales Specialist

Technical Parts Sales Specialist

$22 - $25 per hour | Galesburg, IL | On-Site | Consulting

Founded nearly 75 years ago, we are a global OEM of food processing and packaging equipment serving manufacturers around the world. Our local operation focuses on product handling, raw material, and water conditioning machinery, and this role is a key part of supporting customers with technical spare parts needs after equipment is in the field.

• Competitive Compensation:
  Excellent base salary
• Comprehensive Benefits:
  Medical, Dental, Vision, and Life Insurance
• 401(k)
• Generous Paid Time Off: PTO, sick time, vacation, paid holidays, and your birthday off
• Stable, Established Manufacturer with Global Reach
• High-Impact Role:
  Support customers with critical replacement parts and technical order activity
• Full-Time, On-Site Role in Galesburg, IL

• Define required spare parts based on customer requests and equipment needs
• Research required parts using CAD files, original construction drawings, and related technical documentation
• Review bills of material to identify accurate parts and assemblies
• Calculate material, labor, and delivery for in-house manufactured parts
• Support costing efforts for vendor-supplied or buyout items
• Prepare and provide customer quotes for pricing and delivery
• Enter sales orders and related budget information into internal systems
• Support customers with technical parts questions and order-related needs
• Work cross-functionally with internal teams to ensure accurate quoting and order processing

• Minimum 2 years of customer service experience in a manufacturing environment
• Ability to read and interpret manufacturing drawings
• Strong understanding of bills of material
• Experience supporting technical parts, order entry, quotations, or customer support in an industrial or manufacturing setting
• Proficiency with Microsoft Outlook, Word, and Excel
• Experience with Autodesk Inventor Viewer for part and assembly drawings is preferred
• Understanding of MRP concepts is a plus
• SAP sales and materials experience is a plus
• Strong communication skills, attention to detail, and ability to manage multiple customer requests accurately

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

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