Guest Room Attendant

Who We Are

Janko Hospitality is a Chicago-based operator of upscale full‑service, boutique lifestyle, extended‑stay, and select‑service hotels throughout the Midwest. The firm’s award‑winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third‑party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

Reports to: Housekeeping Supervisor

Department: Rooms

• Clean and maintain guest rooms and public areas in accordance with hotel brand standards and company policies.
• Make beds, dust surfaces, vacuum carpets, clean bathrooms, and replenish guest amenities to ensure rooms are guest‑ready.
• Sanitize restrooms, clean mirrors and fixtures, sweep, scrub, and mop floors, and polish furniture and equipment.
• Empty wastebaskets, remove trash, and transport waste to designated disposal areas.
• Maintain organized and fully stocked linen closets and housekeeping carts.
• Support room attendants with the delivery and collection of supplies, linens, and amenities on guest floors.
• Ensure cleanliness of all hotel facilities including hallways, stairwells, lobby, vending areas, fitness center, laundry room, break room, and public restrooms.
• Complete daily housekeeping tasks as required by management.
• Follow all key control procedures and maintain strict key security standards.
• Identify and report maintenance issues or safety concerns promptly to supervisors.
• Follow all safety guidelines, OSHA standards, and Bloodborne Pathogens regulations.
• Provide friendly, attentive, and courteous service to guests, contributing to overall guest satisfaction.
• Perform additional duties as assigned to support hotel operations and guest experience.

• A strong commitment to cleanliness, attention to detail, and pride in maintaining high brand standards.
• The ability to work independently, prioritize tasks, and follow instructions efficiently.
• Flexibility to work weekends, holidays, rotating shifts.
• Strong customer service and communication skills with a professional and friendly demeanor.
• Ability to stand and walk throughout the workday with frequent bending, reaching, pushing, pulling, and lifting (typically up to 30 lbs., occasionally up to 40 lbs.).
• High School Diploma, GED, or equivalent work experience preferred.
• Previous housekeeping, hotel, or customer service experience preferred.

• Competitive compensation package
• Full benefits package, including 401(k) with company match and paid time off
• Growth opportunities within a company focused on strategic acquisition and development
• Hotel discounts at locations worldwide