Traffic Assistant

The Traffic Assistant supports the smooth and efficient management of freight operations, vendor agreements, and shipping logistics. This position is responsible for ensuring timely shipment handling, accurate invoicing, maintaining compliance with shipping regulations, and assisting with internal coordination efforts. The ideal candidate will be detail‑oriented and capable of juggling multiple responsibilities in a fast‑paced environment. This is a hybrid role, requiring at least 2 days in office per week.

• Review and chargeback any freight bills received in error for free freight vendors (Fed Ex, LTL carriers).
• Assist in maintaining compliance with and coordinating the distribution of Vendor Agreements.
• Help coordinate special shipping requirements for retail kits when necessary, including shipping confirmations.
• Assist with KTO shipping confirmations to ensure they go out in a timely manner with accurate and complete information.
• Support drop ship receiving operations as required.
• Handle and resolve invoicing disputes with carriers, ensuring accuracy and timely follow‑up.
• Assist with special routing for shipments to and from Vendors, Distribution Centers (DCs), and retail stores.
• Assist with freight audits to ensure accuracy in billing and charges.
• Manage the issuance of LTL freight claims when necessary.
• Assist in the smooth implementation of new SKU launches in the system.
• Maintain and update state/country restrictions and ensure adherence to Federal shipping regulations.
• Track and monitor LTL shipments, ensuring all shipments are on schedule.
• Perform additional tasks as assigned by management.
• Ability to work Monday – Friday 8:00am to 4:30pm with overtime as required.

• High school diploma or equivalency required, additional certifications or coursework in logistics, supply chain, or a related field a plus.
• Previous traffic, logistics, or transportation experience is a plus.
• Experience with both Domestic and Import traffic operations is highly desirable.
• Proficiency in personal computers and software (especially Windows, Word, Excel, and Access).
• Experience with AS400 or similar computer programs is beneficial.
• Strong verbal and written communication skills, with the ability to coordinate effectively with internal teams, vendors, and carriers.
• Ability to handle and coordinate multiple tasks simultaneously in a fast-paced environment.
• High attention to detail and accuracy in managing logistics and documentation.
• Ability to work independently with minimal supervision, while also collaborating effectively with teams when necessary.

The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.

• $19.00 per hour + Incentives

• 401K & Profit Sharing Plan
• Incentive Bonus Plans
• Paid Holidays & Paid Time Off
• Short-Term/Long-Term Disability
• Basic & Optional Life Insurance
• Employee Discount