Accounts Receivable Specialist

US Operations Office
Cordova , TN United States

The Accounts Receivable (AR) Specialist will be responsible for posting cash receipts effectively and efficiently and ensure timely payments while maintaining positive internal and external order-to-cash process stakeholder relations.

What you will be expected to do:

Process a high volume of daily cash receipts, payment transactions, and remittance data while maintaining accuracy and productivity standards

• Review customer remittance information and accurately apply payments to the appropriate invoices.
• Research and resolve payment discrepancies, including short payments, deductions, credit memos, and unapplied cash.
• Prepare and maintain reports to support cash application, reconciliation, and account accuracy.
• Reconcile customer accounts and make appropriate account adjustments in accordance with company policies and procedures
• Monitor and maintain unapplied cash balances to ensure timely resolution.
• Identify and communicate payment trends, recurring issues, and process improvement opportunities.
• Respond promptly to internal and external inquiries received through the team inbox and other communication channels.
• Collaborate with Collections, Credit, Treasury, Sales, Customer Master Data, and customers to resolve payment-related issues.
• Escalate processing errors, system issues, and customer concerns to leadership in a timely manner.
• Maintain accuracy, productivity, and compliance with established policies, procedures, and internal controls.
• Continuously develop knowledge and skills to improve process effectiveness and efficiency

Qualifications you should have:

• Associate’s degree in Accounting, Finance, Business Administration, or related field preferred, or equivalent business experience
• Minimum of 2+ years of experience in accounts receivable and cash application is preferred
• Experience with ERP System (JDE experience preferred) and working in a SOX control environment is preferred
• Strong analytical, reconciliation, and problem-solving skills.
• Strong organizational, time-management, and communication skills.
• High attention to detail and accuracy.
• Proficient in Microsoft Office applications, particularly Excel.
• Ability to build effective working relationships and collaborate across departments.

What Will Make You Stand Out:

• Analytical Thinking
• Problem Solving & Strategic Thinking
• Attention to Detail
• Organization & Time Management
• Communication
• Interpersonal Effectiveness

Our highly competitive compensation package and outstanding benefits include:

• Benefits starting Day 1
• Competitive starting pay
• On-the-job training
• A culture that strongly believes in promoting from within
• Medical
• Vision
• 401kwith company matching & retirement contribution
• Employee Stock Purchase plan
• Life Insurance
• Disability Insurance
• Paid vacations and holidays
• Employee Assistance Program

West Fraser is a diversified North American wood products company producing southern yellow pine lumber and wood chips across the Southern US and Western Canada. We are the largest lumber producer in North America!

West Fraser is an Equal Opportunity Employer M/F/V/D & Drug Free Workplace (DFW)